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Were seeking a highly skilled and experienced Technical Lead / Program Manager to lead a multi-year multi-million-dollar initiative to transform our claims processing with advanced automation. This is a unique opportunity to own a critical high-impact program that will modernize our operations and drive significant business value. The ideal candidate will possess a strong technical background exceptional leadership skills and deep expertise in the healthcare claims domain.
Key Responsibilities:
Program Leadership: Lead and manage the full lifecycle of a multi-year $15M claims automation program ensuring it stays on schedule within budget and meets all strategic objectives.
Technical Direction: Act as the technical lead providing architectural and strategic guidance to the development teams. You will be the bridge between technical execution and business goals.
Workflow Automation Implementation: Drive the implementation of workflow automation solutions with a focus on either Salesforce Workflow or ServiceNow (If candidates have both that is a huge advantage - Must be highlighted on resusme).
Stakeholder Management: Collaborate effectively with a wide range of stakeholders including business leaders technical teams and external vendors to align on project goals and manage expectations.
Team Development: Lead mentor and motivate a large cross-functional team fostering a proactive and high-performing culture.
Proactive Problem-Solving: Anticipate and mitigate risks proactively identify and solve issues and maintain a clear line of communication with all levels of the organization.
Required Qualifications:
8 years of progressive experience in technical leadership roles. 10-15 years overall experience with the majority being in Healthcare.
Extensive experience in the healthcare industry with a strong focus on commercial claims Medicare and Medicaid claims processing.
Proven expertise in leading and implementing claims processing and workflow automation projects.
Hands-on experience with either Salesforce Workflow or ServiceNow.
Exceptional communication and interpersonal skills with the ability to translate complex technical concepts for business stakeholders.
Demonstrated ability to drive a team and a project forward with a proactive and results-oriented mindset.
Full-time