Venue Operations Team Leader Facilities II
Venue Operations Team Leader Facilities II
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Job Description
Overview
The Venue Operations Team Leader II (Team Leader Facilities II) works under the direction of a Coordinator to organize the cleaning/maintenance activities in areas across campus that are impacted by events and special projects. This position will require a flexible schedule that includes nights weekends and holidays. The employee will be assisting crews in buildings across campus as dictated by events. This includes but is not limited to event preparation event-support and returning the venue to pre-event condition. They also assist other Facilities Maintenance crews with events and projects including the project crew moving crew window crew etc.
Schedules Monday-Friday 7am to 3:30pm Sunday-Thursday 8pm to 4:30am Thursday-Sunday 10am-8:30pm (four 10 hour days). Must be willing to adjust schedule to cover events on nights and weekends.
Responsibilities
Leads and supervises crew to accomplish daily tasks in support of campus events under the direction of a coordinator.
Assists in services performed before during and after events.
Assists with the training and organizing of clean-up groups at events.
Ensures that safety protocols and proper cleaning practices/standards are being followed by crew members and clean-up groups.
Supports coordinator in the training of full and part-time employees.
Assists with daily cleaning and maintenance when needed.
Assists in the removal of snow and ice from all exits entrances fire escape exits and handicap ramps in assigned venues.
Works with internal and external customers to ensure that event needs are met.
Promotes personal safety of crew members by monitoring evaluating and enforcing safe work behaviors.
Assists with the maintenance of supply stocks and equipment.
Assists the moving crew with the set-up removal and transfer of furniture equipment and other event related items.
Operates forklifts mechanical tailgates and mechanical platforms to facilitate loading and unloading materials.
Assists in hiring and training processes for full and part-time positions.
Ensures customer satisfaction by providing information and resolving issues relating to products and services.
Meets all industry and University safety requirements by ensuring proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
Performs other miscellaneous duties as assigned.
Qualifications
Minimum Qualifications:
- One year of commercial or industrial cleaning experience.
- Successful history of positive customer service results.
- Must be able to plan and direct small crew operations.
- Possession of a valid Utah drivers license with good driving record.
- Forklift certification. (If hired without certification must pass test within 6 months of hire date).
- Ability to work a flexible schedule that includes nights weekends and holidays to accommodate university events.
Preferred Qualifications:
- Experience working events on campus.
- Demonstrated history of assisting with off-shift events and special projects during the past year.
- One year of demonstrated leadership ability.
Knowledge Skills and Abilities:
- Communicating: communicates effectively both verbally and in-writing.
- Problem solving: analyzes information and evaluates results to select best solution and solve problems.
- Critical thinking: comes to well-reasoned conclusions solutions and approaches to problems.
- Team building: works to create a team-based environment and consistently demonstrates cooperative behavior with colleagues supervisors and customers.
- Active listening: gives full attention when others are speaking; listens to understand asks questions as appropriate and does not interrupt.
- Service Orientation: Actively seeks opportunities to help and assist others.
- Conflict resolution: Acts professionally when encountering customers who at times may be frustrating or difficult.
- Adaptability: ability to positively adapt to changing situations and circumstances.
- Knowledge of employee development and performance management skills.
- Skill in the use of computers and ability to track and monitor work orders and employee time.
- Knowledge of customer service standards and procedures.
- Ability to work a flexible schedule.
- Ability to perform physically demanding cleaning/maintenance tasks for extended periods of time (standing walking bending squatting lifting etc.).
Required Documents
Along with the online application please attach:
- Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
- Cover letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Advertised Salary
ADA
The environment for this classification varies and includes office environments and outdoor the office environment employees are protected from weather conditions but not necessarily temperature the outdoor environment employees are not protected from weather conditions and may be exposed to extreme heat and extreme cold. The employee may also be exposed to loud noises vibrations from equipment and atmospheric conditions that may affect the respiratory system such as fumes odors dusts mists gases and poor ventilation.
University Highlights
Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.
USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties.
Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.
The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.
*updated 07/2025
Notice of Non-discrimination
In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.
In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Matthew Pinner
Executive Director
Civil Rights & Title IX Office
Old Main Rm. 401D
1400 Old Main Hill Logan UT 84322
Cody Carmichael
Title IX Coordinator
Old Main Rm. 402D
1400 Old Main Hill Logan UT 84322
For further information regarding non-discrimination please visit or contact:
U.S. Department of Education
Denver Regional Office
U.S. Department of Education
Office of Assistant Secretary for Civil Rights
*updated 06/2025
Employment Type
Full-Time
