Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The client is a San Francisco California-based SaaS company that offers a data connectivity platform whose services include data onboarding the transfer of offline data online for marketing purposes. The company has offices in the United States Europe Australia and Asia.
Title: Sr. Manager Global Workplace
Location: San Francisco CA 94104
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
Summary:
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Workplace Experience is the clients trusted workplace partner who creates and operates unique spaces powered by measurement and analytics.
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We enable our community to achieve their goals provide engagement opportunities and fuel our companys growth.
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Were looking for a passionate leader within our People & Culture (P&C) team.
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This team is responsible for the spaces experiences programs and processes that ensure each of our global offices are among the most energizing fun and productive workplaces in the world.
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You will oversee a growing team responsible for Workplace Programs Office Services and Events & Engagement.
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You will direct and coordinate with our important Workplace vendors and partners around the globe as well as partner with stakeholders internally across the client while most importantly serving your clients (Employees)!
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This individual will be a champion of the clients new way of working and will assist in creating and implementing programs that are inclusive and accessible to our agile workforce.
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The Workplace Experience team at the client is at the forefront of the work evolution and we are looking for a hard-working and ambitious thought leader that will help us create the workplace of the future.
You will:
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Program manage and execute Workplace programs and amenities including but not limited to: Food and Beverage offerings Guest and Visitor Services Remote Offerings Swag Wellness Initiatives and Events & Engagement.
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Manage the day to day workplace office operations; reception mail and supplies.
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Maintain the Workplace Experience internal intranet site as well as facilitate the Workplace session for new employee onboarding.
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Lead & Manage all Site Leads across our Global Portfolio (SF NYC Seattle London Paris Little Rock Nantong & Hyderabad) including; team development coaching task delegation resource management communication goal setting performance tracking building team culture feedback and recognition administrative responsibilities etc.
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Support the Workplace Experience team OKRs and KPIs in line with the clients company OKRs and build a high performing team with the highest levels of hospitality and service.
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Ensure the workplace experience aligns with the companys brand and culture; will include organizing special events and introducing elements that reinforce company values.
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Support Work with the Real Estate & Facilities team as needed on maintenance or capital projects.
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Manage vendor relationships enforcing exceptional service and cost efficiency as well as maintain associated contracts and payments and evaluate term renewals.
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Prepare and manage forecasting and budgets for Global Workplace Programs. Analyze financial data and manage budgets to drive cost savings and maximize ROI on workplace investments.
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Conduct surveys or interviews to gather feedback on the workplace environment and employee satisfaction as well as events using that data to make improvements.
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Commit to the Diversity Inclusion and Belonging goals and look for opportunities within your work streams.
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Plan and execute internal company events such as milestone events (holiday party summerramp) team-building activities & offsites celebrations (i.e. cultural initiatives holidays) town halls or office openings. This may include traveling to other offices to execute.
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Track event success by measuring attendance engagement feedback and overall ROI using the insights to improve future events.
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Manage and assist each office Site Lead with local event execution strategy and resources on any in-office or virtual events.
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Assist with external events such as client meetings conferences and networking events when needed.
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Collaborate with various departments within the client including People & Culture IT Security Legal and Finance to drive significant business results and forge robust partnerships.
About you:
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Over 8-10 years of experience in workplace management/operations facilities preferably within fast-paced global tech environments. A track record of impactful contributions savings and innovation is essential.
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A strategic operational leader adept in change management process and procedure.
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Excellent communication and presentation abilities with a knack for decision-making and influencing diverse stakeholder groups to achieve business goals. Experience delivering presentations to C level executives.
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A strong passion for leading and nurturing high-performing teams and fostering talent development. Minimum management experience of no less than 6 direct reports.
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Proven expertise in system implementation process improvements vendor management and project execution.
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Up to 35% travel may be required.
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Extraordinary People Management skills and inclination towards people empowerment and accountability.
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Ability to communicate professionally both written and verbal with individuals at all levels of the organization.
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Must have managed direct reports of no less than 8-10 people for long periods of time successfully.
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Demonstrated commitment to the clients is an in-office position (San Francisco CA).
TekWissen Group is an equal opportunity employer supporting workforce diversity.