Factory Associate Project Manager
Factory Associate Project Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Sales Support Manager - Customer SupportThe Factory Associate Project Manager will be responsible for internal and external customer care for aftermarket factory orders (e.g. order requirements tracking and reporting technical order assistance payment-related assistance) and coordination of relevant functions to have complete case ownership in Electrification Services (ELSE) ensuring customer satisfaction.
In this role you will ensure customer satisfaction through effective management of the production order cycle and post-delivery customer support. Our mission is to perform consistently and deliver value-added services to our customers with the highest level of quality exceeding customer expectations.
This is an on-site position. Candidates can be based in Florence SC or Mebane NC.
This role is contributing to the Electrification Services Division in the United States.
You will be mainly accountable for:
- Primary sales channel contact for day-to-day operational aspects of project scope.
- Create and execute project work plans to meet changing client needs and requirements with various product lines.
- Coordinate directly with scheduling operations quality and shipping to ensure that the orders are completed and ship on time.
- Ensure the factory orders follows the best practices and company policies to lead to a successful close-out and on-time delivery.
Qualifications:
- Bachelors degree with 2 years of experience or associates with 4 years and HS with 6 years; or alternately a special combination of education and experience and/or demonstrated accomplishments in customer service.
- Strong knowledge of Microsoft programs Excel Word Power Point Microsoft outlook.
- Strong communication skills (oral and written).
- Strong knowledge of SAP would be a plus.
- Operates in a fast-paced environment where critical decisions must be made quickly and teamwork is essential.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
More about us:
ABBs Service Division partners with our customers to improve the availability reliability predictability and sustainability of electrical products and installations. The Divisions extensive service portfolio offers product care modernization and advisory services to improve performance extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible extracting the maximum value from them and then recovering and regenerating products and materials at the end of their useful life.
Whats in it for you:
We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. #LI-Remote
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
IC
Employment Type
Full-Time
