Front Desk Agent
Front Desk Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a professional and customer-oriented Front Desk Agent to be the first point of contact for our this role you will be responsible for managing front desk operations handling inquiries and ensuring a smooth check-in and check-out process. The ideal candidate is detail-oriented well-organized and thrives in a fast-paced environment.
Responsibilities
Greet and welcome guests promptly and professionally
Manage check-in and check-out procedures efficiently
Handle phone calls emails and in-person inquiries
Maintain accurate records and update guest information in the system
Coordinate with other departments to meet guest needs
Resolve guest issues promptly and professionally
Maintain a clean organized and professional front desk area
Qualifications :
Qualifications
High school diploma or equivalent (Associates or Bachelors degree preferred)
Previous experience in a front desk receptionist or customer service role
Strong communication and interpersonal skills
Proficient in MS Office and hotel management software
Ability to multitask and remain calm under pressure
Excellent problem-solving abilities and attention to detail
Additional Information :
Benefits:
Competitive salary
Opportunities for professional growth and development
Health dental and vision insurance
Paid time off and holidays
Supportive and collaborative work environment
Flexible work arrangements depending on project needs
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
