Lab Support Member
Lab Support Member
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Salary Not Disclosed
1 Vacancy
Job Description
Role: Lab Support Member
Location: Kankakee Bradly IL
Interview: Phone/Skype
Job Type: Contract
Job Description:
The Lab Support Team member L2/L3 Support on lab instrument pcs and application/software linked to the instrument pcs.
Key Responsabilities:
Incident resolution (trouble shooting physical check of instrument pcs network issue licenses configuration data flow and data storage issues)
User Administration (User creation access check on validity of user accounts in both Active Directory and Applications)
Installation (coordination with vendor interaction with remote teams configuration of the pc with the different applications)
Consulting (advice different teams on SOPs best practices current state of the art regarding computerized systems)
Periodic reviews and maintenance (support client instrument owner ensure maintenance plan is in place and followed support firmware updates reviewing audit trails supporting vendor technicians..)
The person must come from IT Departments from Pharma or/and Biotech industries and should have ITIL knowledge (Incident/Change/Knowledge/Problem Management).
Activity must be performed on clients site no remote working
Working on regulated environment (GxP based)
What are the Mandatory skills and skill proficiencies required for this position
Incident resolution (trouble shooting physical check of instrument pcs network issue licenses configuration data flow and data storage issues)
What are the Optional skills and skill proficiencies for this position.
Applying OS image on Laptop/Computer
21 CFR Part 11
21 CFR Part 820
GAMP 5
Manual Testing Qualification process
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
