drjobs Virtual Care Coordinator-Works onsite at Mt Sinai 42nd St Virtual Care Center- FT-E -3p-11:30p EOW

Virtual Care Coordinator-Works onsite at Mt Sinai 42nd St Virtual Care Center- FT-E -3p-11:30p EOW

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Yearly Salary drjobs

$ 64526 - 70200

Vacancy

1 Vacancy

Job Description

Description

As an integral part of a team the Virtual Care Coordinator is responsible for supporting virtual patient care activities and promoting patient focused care within the Mount Sinai Health System. This role is responsible for performing various remote monitoring duties involving but not limited to patient monitoring for safety and clinical needs providing support and assistance with hospital-based telemedicine services and monitoring of hospital environmental Virtual Care Coordinator will collaborate on implementing planned telehealth and remote patient monitoring programs collaborate with leadership to coordinate training and participatein development and execution oftelehealth best practices. Role includes administrative tasks and requires clearcommunicationandcollaborationwithclinicalteampatientsDigitalTechnologyPartners engineering telehealth platform vendors as well as other associated managerial accountability for clinical quality and safety outcomes.



Responsibilities

quality assurance and peer reviews evaluates telehealth and virtual patient observation program in collaboration with leadership and makes recommendations for improvement.
for meeting with senior leadership on regular cadence (minimum monthly) to discuss Virtual Hospital Program quality metrics provide feedback and solutions on program workflow expansion.
case reviews with hospital partners implements solutions and monitors outcomes.
and assigns cases for virtual monitoring/observation.
with hospital clinical nurses and nursing leadership in real time to ensure that patients placed on unit assigned safety observation meet criteria.
patients on unit assigned safety observation who may be transitioned to virtual monitoring/observation. Maintains records of all patients transitioned to virtual monitoring/observation.
and maintains operational database including relevant telehealth and remote monitoring program performance response times and quality metrics.
concerning trends and participates in the development and implementation of corrective action plans.
training on telehealth and remote monitoring workflows platform application and documentation requirements to new staff.
as a liaison between physicians clinical staff Digital Technology Partners and vendors on all telehealth and remote monitoring application platform software or workflow issues
continuous observation and surveillance of assigned patients to observe for changes in clinical status or behavior ensure safety and prevention of falls and injury as directed by the patients registered nurse.
priorities problem solves and uses proper judgment in difficult situations.

clinical early warning sign monitoring such as but not limited to vital signs central line days and foley catheter days.
patients behavior and redirection interventions and escalation to patients clinical team for immediate response to high-risk patient behavior/clinical needs.
Epic telehealth consult orders scheduled consults and scheduled follow up telehealth visits.
patient family and visitors and introduces self and role.
answers calls from clinical teams.
that patients privacy is protected by adhering to MSHS information security policies and procedures and HIPAA guidelines.
accurate records of interventions and safety events.
priorities problem solves and uses proper judgment in difficult situations.
utilization and assignment report every shift to supervisor and site nursing leadership.
attendance/punctuality records in accordance to department procedure and/or policy.
a safe clean and functional environment including removing trash and bringing physical plant and equipment problems to the attention to the managers.
assigned duties/responsibilities.



Qualifications

Minimumthreeyearsofdirectpatientcare experienceincluding advanced knowledge orexperiencewiththefollowing five years preferred:

  1. ExperiencecreatingpoliciesthatimpactTelehealth.
  2. ExperiencewithQualityOutcomesandData Collection.
  3. Provenabilitytoanalyzekeylegislativeregulatoryandorganizationalpoliciesthat impact the use of telehealth.
  4. Provenabilitytoidentifydataelementstocollecttosupportqualityimprovement/quality assurance.
  5. Experiencedraftingorganizationalprotocols and workflowstosupporttelehealth.
  6. Provenabilitytoidentifystrategiesformeasuringandcommunicatingprogramsuccesses and lessons learned.
  7. Experienceidentifyingpatient behaviorsthat placepatient atsafetyrisk.
  8. Experiencewithtelehealthorremotemonitoringtechnology to include electronic medical records.
  9. Pastsuccesswithidentifyingbenefitsandbarriers toimplementingtelehealth.
  10. Experiencecommunicatingtelehealthconceptstoorganizationalmembersaswellasto health care consumers.
  • Bachelors degree in health-related field required
  • Mastersdegreeinhealthrelatedfield preferred
  • TelehealthCoordinatorCertificationpreferred.
  • BCLSPreferred

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $70200.00 Annually. Actual salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.

Non-Bargaining Unit M1F - HSO Virtual Hospital Services - MSH Mount Sinai Hospital




Required Experience:

IC

Employment Type

Full-Time

Company Industry

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