Tech Writer (Hybrid - Flexible options)
Tech Writer (Hybrid - Flexible options)
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1 Vacancy
Job Description
At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is Growing! We are seeking a detail-oriented and skilled Tech Writer to create clear concise and user-friendly documentation for our products processes and procedures. The Technical Writer will collaborate with engineers product managers and subject matter experts (SMEs) to translate complex information into accessible content for a variety of audiences.
Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid which means youll be coming into the office 2 days a week andgiven the flexibility to work remotely the rest of the time.
Responsibilities:
Develop and write various forms of technical documentation including:
User manuals and guides
How-to guides
White papers
Integration guides
Online help documentation
FAQs
Instruction manuals
Articles and other supporting content
Adapt content to suit the target audience ranging from novice users to experienced professionals.
Incorporate visuals like diagrams charts and images to enhance understanding.
Research and information gathering:
Gather information from various sources including subject matter experts (SMEs) product designers developers and existing documentation.
Conduct thorough research to ensure the accuracy and completeness of information.
Convert highly technical information into laymans terms for accessibility.
Editing and quality assurance:
Proofread and revise documentation for clarity grammar style and accuracy.
Ensure consistency in terminology style and formatting across all documentation.
Adhere to brand guidelines and documentation standards.
Collaboration:
Work closely with cross-functional teams including engineers product managers developers and other SMEs to create and maintain documentation.
Collaborate with technical staff to improve product usability and ease of understanding for instructions.
Documentation management:
Manage the entire documentation lifecycle including planning creating editing and publishing content.
Oversee project timelines and prioritize deliverables to meet deadlines.
Utilize and potentially manage content management systems (CMS) and documentation publishing software.
User feedback and improvement:
Collect and analyze user feedback to identify areas for improvement and update documentation accordingly.
Continually strive to enhance the clarity usability and effectiveness of the documentation.
Qualifications:
Bachelors degree in English Technical Communication Computer Science Engineering or related field (or equivalent experience).
Proven experience as a technical writer content developer or similar role.
Excellent writing and communication skills:
The ability to write clearly concisely and accurately tailoring the tone and style to the target audience.
Strong verbal communication skills for collaborating with teams and gathering information.
Write clearly in English.
Learn complex technologies relatively quickly.
Explain complex technologies in useful ways for the target audience.
Wield strong interpersonal skills.
Understand/Leverage AI.
Technical aptitude:
Capacity to quickly learn and understand complex technical concepts products and processes.
Experience working with or knowledge of specific technical fields such as software development engineering or IT may be preferred.
Research and analytical skills:
Proficiency in gathering interpreting and organizing complex technical information.
Ability to conduct thorough research and identify relevant information.
Attention to detail:
Meticulous approach to proofreading editing and ensuring the accuracy and consistency of documentation.
Software proficiency:
Familiarity with common technical writing and documentation tools such as:
Microsoft Office Suite (Word Excel PowerPoint) or Google Docs
Screen capture tools (Snagit Snipping Tool)
Help authoring tools (Adobe RoboHelp MadCap Flare)
Content Management Systems (CMS)
Image editing software (Adobe Photoshop Adobe Illustrator)
Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.
Salary Range: 80000..00 USD annual
Bonus Eligible
Please visit for more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.
Employment Type
Full-Time
