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Jobs by Experience drjobs

3-5years

Job Location drjobs

Nairobi - Kenya

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Sales Manager

Location: NairobiKenya
Reports to: General Manager
Industry: Hospitality

Key Responsibilities

1. Sales Strategy & Planning

  • Develop and execute sales plans and strategies aligned with the hotel s business objectives.

  • Identify and target key market segments including corporate leisure group bookings and travel agents.

  • Monitor market trends and competitor activity to adjust sales tactics accordingly.

2. Client Relationship Management

  • Build and maintain strong relationships with existing and potential clients including corporate accounts event planners travel agencies and tour operators.

  • Conduct regular client visits and networking to promote the hotel s services.

  • Respond promptly to client inquiries and provide tailored proposals and quotations.

3. Revenue Growth

  • Drive sales initiatives to achieve monthly and annual revenue targets.

  • Coordinate with the marketing team to develop promotional campaigns and special offers.

  • Collaborate with the Front Office and Reservations teams to maximize room occupancy and average daily rate (ADR).

4. Sales Reporting & Forecasting

  • Prepare regular sales reports forecasts and market analysis for management review.

  • Track and analyze sales performance metrics and adjust strategies as needed.

5. Team Collaboration & Leadership

  • Work closely with other departments (Food & Beverage Events Marketing) to ensure seamless customer experience.

  • Train and motivate sales staff (if applicable) to meet departmental goals.

6. Event & Group Sales

  • Manage group bookings conferences and event sales to maximize hotel revenue.

  • Liaise with clients to coordinate event requirements and deliver exceptional service.

Requirements

Qualifications & Experience

  • Bachelor s degree in Business Marketing Hospitality or related field.

  • Minimum 3 5 years experience in sales within the hospitality industry preferably in a 3-5 star hotel environment.

  • Proven track record of meeting or exceeding sales targets.

  • Excellent communication negotiation and interpersonal skills.

  • Proficiency in CRM software and Microsoft Office Suite.


Core Competencies

  • Strong sales and negotiation skills

  • Customer-focused approach

  • Strategic thinking and planning

  • Relationship building and networking

  • Teamwork and collaboration

  • Results-driven and proactive mindset



Employment Type

Full Time

Company Industry

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