Account Management Executive (m,w,d)

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Are you passionate about building strong relationships and driving meaningful growth through exceptional service Do you have a proactive attitude analytical mindset and a talent for strategic thinking If so wed love to hear from you!

Join our SMB Account Management Team and be part of one of Europes fastest-growing companies shaping how we empower local communities across South Germany.

What youll be doing

The Account Management team is at the core of Wolts mission. As a Junior Account Manager (m/f/x) youll play a vital role in helping our restaurant partners succeed on our platform. Youll learn the ins and outs of operations marketing logistics and product management to drive sustainable growth for our partners.

Youll gain hands-on experience working with cross-functional teams such as Marketing Operations and Sales as well as Senior Leadership making this the perfect role to launch your career in Account Management at Wolt.

Day-to-day in this role youll:

• Build and manage relationships with restaurant partners at scale: Be the go-to person for your portfolio of partners ensuring they feel supported and engaged.
• Drive performance and growth: Use datapoints from various sources to identify opportunities to accelerate your partners businesses and improve the value of our platform.
• Deliver outstanding partner experiences: Keep restaurant partners informed engaged and happy utilizing various communication channels from whatsapps to in-person visits.
• Promote Wolts services: Introduce partners to new features campaigns and services such as Wolt Ads and Promotions.
• Conduct market research: Stay up-to-date on industry trends and share insights to help shape strategies.

Our humble expectations*

• Language Skills: Fluent in German conversational in English
• Experience: 1-2 years of experience in Account Management Sales Project Management Category / Vendor Management or Marketing
• Performance: Ability to deliver results in a fast-paced environment
• Interpersonal Skills: Strong communication skills with an ability to build trust and adapt to different audiences
• Proactivity: High ownership mentality with a proactive approach to identifying and solving problems.
• Tools: Basic proficiency in MS Excel/Google Sheets; familiarity with analytics tools is a plus.
• Education: BA or MA degree in a relevant field (Business Management Marketing etc.)
• Willingness to travel: You will be regularly meeting key partners within the assigned city or region.

What we offer

• Dynamic Environment: An opportunity to work in a fast-growing tech company with a startup mindset.
• Impactful Work: The chance to make a significant impact on the growth and success of our restaurant partners.
• Collaborative Culture: A supportive and inclusive team culture that values innovation and continuous improvement.
• Professional Growth: Opportunities for personal and professional development within a global organization.
• Benefits: Discount on Wolt orders various soft drinks coffee and fruits in the office Urban Sports Club membership subsidy
• Working hours: Flexible working hours policy 30 days of paid vacation

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.