Service Logistic Inventory logistics
Service Logistic Inventory logistics
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Job Description
Cohesity is the leader in AI-powered data security. Over 13600 enterprise customers including over 85 of the Fortune 100 and nearly 70% of the Global 500 rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business the companys solutions secure and protect data on-premises in the cloud and at the edge. Backed by NVIDIA IBM HPE Cisco AWS Google Cloud and others Cohesity is headquartered in Santa Clara CA with offices around the globe.
Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design and our culture.
Want to join the leader in AI-powered data security
The Service Logistic Inventory Specialist will be responsible for managing the end-to-end lifecycle of inventory spare parts and support logistics to ensure seamless delivery and support of our software and AI hardware solutions. You will work closely with engineering customer support procurement and fulfillment teams to ensure accurate inventory tracking timely dispatches returns and efficient resource utilization.
HOW YOULL SPEND YOUR TIME HERE
Track and manage the inventory of support tools hardware components (if any) and license resources across global and regional warehouses.
Maintain and update the inventory management system (ERP/CRM) with real-time data on stock levels usage and returns.
Reconcile inventory records conduct regular audits and flag discrepancies for resolution.
Coordinate logistics for service-related shipments including replacements RMAs (Return Material Authorizations) upgrades and warranty returns.
Manage logistics SLAs for support cases (e.g. same-day dispatch next-business-day delivery).
Collaborate with third-party logistics providers and internal stakeholders to ensure prompt and efficient delivery.
Work closely with customer success and support teams to fulfill part replacement and asset dispatch requests in a timely manner.
Maintain documentation related to asset tagging shipment records return status and warranty lifecycle.
Analyze service logistics data to identify process inefficiencies and suggest improvements.
Ensure all inventory and logistic practices adhere to company policies ISO/ITIL standards and local regulations.
Generate reports on inventory turnover service part usage and SLA performance for management reviews.
WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING
Bachelors degree in Supply Chain Management Logistics Business Administration or a related field.
7 years of experience in inventory management logistics coordination or operations supportpreferably in a tech or SaaS product company.
Familiarity with ERP or inventory systems (e.g. SAP NetSuite Oracle Zoho).
Proficiency with Excel/Google Sheets and basic data analysis.
Experience working with support teams in a data or AI-driven software environment.
Knowledge of IT asset lifecycle license management and/or hardware shipping practices.
Understanding of ITIL practices and service management concepts.
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Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Employment Type
Full-Time
