Patient Support Assistant- Urology- Glenview, IL
Patient Support Assistant- Urology- Glenview, IL
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Job Description
Hourly Pay Range:
$18.38 - $26.65 - The hourly pay rate offered is determined by a candidates expertise and years of experience among other factors.- Sign on bonus: N/A
- Position: Patient Support Assistant
- Location: Glenview IL
- Full Time/Part Time: Full- Time
- Hours: Monday-Friday: 8:00 am- 4:30 pm
- Rotating 8 hours shifts during hours of operations
- Travel: Yes
What you will do:
- Manage the registration work queue. Review patient demographics and insurance information. (Check for accuracy). Update registration information as needed to process charges appropriately. Check any errors in patient accounts (i.e. wrong billing address accurate insurance coverage noted). Making sure there is a guarantor for each patient account. Review insurance accuracy in terms of self-pay and coverage.
- Manage the self-pay work queue. Identify that patients self-pay designations are correct. Track down patients correct insurance coverage if not self-pay. Update coverage for bill processing. Work closely with ED Coding Specialists.
- Participate in continued ongoing discussions with front end registration leads at all 4 EDs in order to limit front end difficulties that delay processing of bills.
- Query patients updated enrollment in Medicare/Medicaid or BC/BS websites and then send out bills after corrections. (NEBO verification)
- Limited patient contact.
- Provide administrative support for the EM physician practice.
- Answering Phones. Will often be the first point of contact for physicians patients solicitors etc. and answer questions about the division and direct them to appropriate areas. Take messages and relay to designated recipients accordingly. Transcribe and send out letters to patients regarding lab results that need follow-up medication change etc.
- Working in collaboration with the rest of our office on tasks or projects for the department. Providing support to our Div Head Physician leads physicians staff and medical education programs such as residents medical students and PA students and fellows. Physician Support Tracking annual mandatories/compliances for ED Physicians.
What you will need:
- Education: High school diploma or equivalent work experience is required.
- Certification: N/A
- Experience: One year of work experience required previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous training or experience.
Benefits: (For full time or part time positions)
- Career Pathways to Promote Professional Growth and Development
- Various Medical Dental Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality vibrant community-connected care serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25000 team members and more than 6000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals Edward (Naperville) Elmhurst Evanston Glenbrook (Glenview) Highland Park Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) all recognized as Magnet hospitals for nursing excellence. For more information visit .
When you work for Endeavor Health you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website () to better understand how Endeavor Health delivers on its mission to help everyone in our communities be their best.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity equity and inclusion is at the core of who we are; being there for our patients and each other with compassion respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets VEVRRA Federal Contractor.
Employment Type
Full-Time
