Field Technical Engineer CRM
Field Technical Engineer CRM
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Job Description
JOB DESCRIPTION:
1 PURPOSE OF THE JOB
The incumbent is responsible for the promotion of Abbott CRM Product lines through professional and technical support to both medical and sales personnel. This position is additionally responsible for ensuring that all questions of a technical nature from the field or internal sources are answered in an expeditious manner and reported to the competent authorities within Abbott.
This positions primary function is to attend implants follow-ups and support any issues related to high voltage and low voltage stimulation devices
2 ROLES & RESPONSIBILITIES
Provide technical support and assistance over the whole national territory to the sales force and
physicians (implants and follow ups)
Perform product presentations and training on products utilization to customers
Support physicians during the enrolment and follow up phase of clinical studies
Provide support to Regional Sales Managers FTE Coordinator and Clinical Department for any
additional tasks and projects
Be proactive in taking Abbott solution-oriented approach to customers
Promptly communicate feedback/info on supported implants/procedures
Perform booth duty when required
Ensure all Abbott standing Quality Procedures are followed
3. REPORTING
Produce concise market and competitors report to Sales Force FTE Coordinator and RSM
Provide marketing with competitors devices information
4 EDUCATION & COMPETENCIES
Degree in Engineering or equivalent
Good Knowledge of English and Italian both written and verbal
Good knowledge of MS Office
1/2 years in similar activities (technical support)
Interpersonal skills
Teamwork
Initiative
Stress resistance
Good communication
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
Italy > Milan : Viale Edison 110 Edison Park Centre
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Employment Type
Full-Time
