work from home (married telecaller)
work from home (married telecaller)
Posted on :
09-08-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
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Telephone Sales Representative or Telemarketing Agent is a professional who communicates with customers or potential clients primarily through phone calls to promote products or services gather information or provide customer support. This role requires strong communication and interpersonal skills along with the ability to persuade negotiate and handle customer objections.
Key Responsibilities:
Outbound Calling:
Making proactive calls to potential customers to introduce products/services generate leads and schedule appointments.
Inbound Call Handling:
Addressing customer inquiries providing information resolving issues and handling complaints through phone calls.
Lead Generation and Follow-up:
Identifying potential customers through various channels and nurturing leads through follow-up calls to convert them into sales.
Customer Relationship Management (CRM):
Maintaining accurate records of customer interactions updating databases and ensuring seamless communication.
Sales and Target Achievement:
Meeting or exceeding sales targets contributing to team performance and driving revenue growth.
Product Knowledge:
Staying updated on product features benefits and pricing to effectively communicate with customers.
Feedback Collection and Reporting:
Gathering customer feedback on products or services and reporting it to the relevant teams.
Essential Skills and Requirements:
Excellent Communication Skills:
Clear concise and persuasive communication is vital for engaging with customers effectively.
Interpersonal Skills:
Building rapport active listening and handling customer interactions professionally are crucial.
Persuasion and Negotiation:
Convincing customers to make purchases or take desired actions requires strong persuasive skills.
Problem-Solving Skills:
Addressing customer concerns and resolving issues requires effective problem-solving abilities.
Computer Proficiency:
Basic computer skills and familiarity with CRM software and telephone systems are often required.
Resilience and Patience:
Handling rejections and customer objections requires a resilient and patient attitude.
Positive Attitude:
Maintaining a positive and professional demeanor throughout interactions is essential for success.
Adaptability:
Being able to adjust communication style based on the situation and customer needs is important.
Prior Experience:
Experience in a similar role or customer service environment is often preferred.
Employment Type
Full Time
Key Skills
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