drjobs work from home ( married telecaller)

work from home ( married telecaller)

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Delhi - India

Monthly Salary drjobs

10000 - 20000

Vacancy

1 Vacancy

Job Description

This is a remote position.

mail:-

Telecaller also known as a Phone Agent or Telemarketing Executive is a professional who communicates with customers or potential customers via telephone to promote products or services gather feedback or provide support. They are the voice of a company interacting directly with customers to build relationships resolve issues and drive sales or engagement.
Key Responsibilities:
Outbound Calling:
Making calls to potential customers to introduce products or services explain features and benefits and generate interest.
Inbound Handling:
Answering incoming calls from customers addressing their inquiries resolving complaints and providing support.
Lead Generation and Follow-up:
Identifying potential customers qualifying leads and following up to convert them into sales or customers.
Sales and Revenue Generation:
Promoting products or services persuading customers to make purchases and achieving sales targets.
Customer Relationship Management:
Building rapport with customers maintaining positive relationships and ensuring customer satisfaction.
Record Keeping and Reporting:
Maintaining accurate call logs updating customer records in databases and reporting on sales activities.
Product Knowledge:
Staying updated on product information features and benefits to effectively communicate with customers.
Complaint Resolution:
Handling customer complaints professionally and providing appropriate solutions.
Essential Skills:
Communication and Interpersonal Skills: Excellent verbal communication active listening and the ability to build rapport with customers.
Persuasion and Negotiation: Effectively communicating the value of products or services and handling objections.
Problem-Solving: Identifying and resolving customer issues effectively.
Time Management and Organization: Managing high call volumes meeting deadlines and maintaining accurate records.
Technical Proficiency: Familiarity with CRM software telephone systems and other relevant technologies.
Adaptability: Adjusting communication style and approach based on customer needs and situations.
Resilience: Handling rejection and maintaining a positive attitude.

Employment Type

Full Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.