Director Engineering, KitchenConnect
Director Engineering, KitchenConnect
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1 Vacancy
Job Description
Job Details
Description
About Welbilt
Welbilt is a global leader in the design manufacture and service of innovative commercial foodservice equipment. We empower foodservice professionals worldwide by delivering high-performance solutions that drive operational efficiency and customer satisfaction.
About KitchenConnect
KitchenConnect Welbilts cloud-based SaaS IoT digital platform powers a new generation of connected kitchens. It leverages advanced technology and data analytics to optimize operations enhance guest experiences and enable businesses to adapt to a dynamic digital landscapeturning patterns into profits.
Position Overview
We are seeking a Director of Engineering to lead the development of KitchenConnect. This role will guide cross-functional teams in delivering scalable secure and high-performing digital solutions. The ideal candidate will drive cloud architecture DevOps and software development best practices while fostering a culture of technical excellence and continuous improvement. This role will work closely with product commercial support and executive teams to support the platforms growth and innovation.
Major Accountability:
- Engineering Strategy & Execution
- KitchenConnect Requirements & Planning
- Continuous Improvements
- Security & Compliance
Key Responsibilities:
Engineering Strategy:
- Develop and execute a clear engineering strategy and technical roadmap to support the growth and scalability of the multi-tenant KitchenConnect platform aligning with the needs of the commercial foodservice industry.
- Stay informed on emerging technologies industry trends and the competitive landscape to guide architectural decisions and platform evolution.
Technical Requirements & Planning:
- Collaborate with product management stakeholders and cross-functional teams to translate business requirements into scalable secure and well-defined technical solutions.
- Drive the estimation planning and prioritization of engineering efforts to deliver high-impact features and enhancements.
Software Development & Delivery:
- Lead engineering teams in the development and delivery of new features system improvements and integrations ensuring alignment with design intent performance expectations and platform standards.
- Establish and uphold industry best practices in code quality testing and continuous delivery.
Platform Architecture & Infrastructure:
- Oversee the design and evolution of the cloud-based IoT architecture ensuring reliability scalability and security of the platform.
- Drive cloud infrastructure strategy including DevOps observability and automation practices.
User-Centric Engineering:
- Collaborate closely with UX and product teams to ensure technical solutions deliver exceptional user experience.
- Incorporate user feedback into ongoing development cycles and promote engineering empathy for end users.
Engineering Operations & Performance:
- Define and monitor engineering KPIs including system uptime deployment frequency incident response and technical debt reduction.
- Use data and telemetry to continuously optimize platform performance developer efficiency and system reliability.
Budget and Vendor Management:
- Manage engineering budgets and ensure alignment with strategic priorities optimizing cost efficiency across tools infrastructure and services.
- Lead vendor selection and relationship management holding third-party partners accountable for quality delivery timelines and service-level commitments.
Qualifications
Education & Experience
- Bachelors degree in computer science computer engineering or related field (or equivalent experience).
- 10 years of experience in software engineering or software development experience.
- 5 years in engineering leadership roles.
- Hands-on experience with modern programming languages (e.g. ) and databases (e.g. MySQL PostgreSQL Snowflake) with a deep understanding of API design and scalable service architecture.
- Experience leading high-performing engineering teams mentoring managers and engineers and fostering a culture of accountability collaboration and technical excellence.
- Proven experience leading and architecting scalable cloud-native applications on AWS Azure or GCP.
- Experience working with DevOps practices including CI/CD pipelines infrastructure as code (Terraform CloudFormation) and container orchestration using Docker and Kubernetes.
- Hands-on experience with IoT systems including device-to-cloud communication device management and real-time data processing (e.g. MQTT WebSockets).
- Strong experience with security and compliance standards at a global scale (e.g. SOC 2 GDPR ISO 27001) ensuring adherence to international regulatory requirements across SaaS and IoT platforms.
- Experience in managing platform reliability uptime latency and cost-efficiency on a scale.
Skills & Abilities
- Practical exposure to AI/ML including model integration into production systems leveraging ML-driven insights for product optimization and collaborating with data science teams on predictive analytics and personalization features.
- Excellent collaboration skills with experience working closely with product UX security and executive stakeholders to align engineering with business goals.
- Data-driven decision-maker with experience using KPIs observability tools and feedback loops to guide engineering priorities and optimize performance.
- Strong organizational and planning skills to manage competing priorities technical debt and roadmap execution across multiple teams.
Additional Requirements
- Willingness to travel (up to 10%) domestically and internationally.
- Valid passport and drivers license required.
- Ability to work flexible hours as needed.
- Ability to sit and stand for long periods of time.
- Capable of lifting up to 50 lbs occasionally.
Our Benefits:
We believe that our people our one of our most valuable assets. Thats why we provide our employees with a competitive benefits package that helps protect their health income and lifestyle. Some offerings are dependent upon the role work schedule or location and can include the following:
- Competitive wage
- Healthcare (medical dental vision)
- 401(k) savings plan
- Wellness Program
- Supplemental Health Plans
- Employee Assistance Program
- Training and Development
- Tuition Assistance
- Holiday Pay opportunities
- Paid Time Off (PTO)
- On-the-job training and skills development
- Basic Life Insurance
- Employee Events and more
For more information about Welbilt visit .
Welbilt Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race color religion ancestry national origin age sex marital status familial status medical condition or any other status protected by law. All recruitment hiring placements transfers and promotions will be on the basis of individual skills knowledge abilities and business need.
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Required Experience:
Director
Employment Type
Full-Time
