Guest Service Agent - Hilton Garden Inn
Guest Service Agent - Hilton Garden Inn
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsible for assisting guest when registering them into the hotel settling accounts upon check-out and providing information throughout their stay.
Caesars Entertainment isBlazing the Trailfor our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefitsjackpotwith their new career at Caesars Entertainment.
Were investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment a new Caesars Team Member youll be eligible to begin reaping the rewards of many of these benefits in just 12 months with full access to all educational programs with just 24 months of continuous employment. Benefits include tuition assistance programs student loan repayment and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us.
Additional benefits include the option toenrollin 401k with a company match free parking and a wide variety of team member members are alsoable to enjoy free meals in our team member dining room while on shift. This includes sandwiches salads fresh fruit cereal and a wide variety of beverages.
Job Description:
- Checking guests in and out of the hotel.
- Standing and maneuvering in confined area.
- Greeting and conversing with customers in English.
- Speaking clearly and communicating with guest in noisy environment.
- Responding to visual and oral signals.
- Using color monitors on computer screens.
- Addressing concerns and questions.
- Giving friendly excellent service.
- Processing cash transactions accurately.
Qualifications:
- Must be able to work in areas containing dust second hand smoke varying noise and temperature levels lighting vibration crowds and air quality.
- Previous computer and front desk experience preferred.
- Excellent guest communication skills.
- High school graduate or equivalent.
- Basic computer knowledge.
Work Environment:
- Physically mobile with reasonable accommodations including ability to lift up to 50 lbs. and ability to push pull reach bend twist stoop and stack. Must be able to run on level surfaces as well as up and down stairs.
- Must be able to work in a fast paced environment.
- Must be able to work in areas containing dust second hand smoke varying noise and temperature levels lighting vibration crowds and air quality.
- Must be flexible with schedule including nights weekends and holidays as required.
- Must be able to listen and respond to visual and aural cues.
- Ability to stand and walk and mobility to move easily around entire property for entire shift.
- Must have the manual dexterity to be able to type grab grip pull hold tear sort reach and file appropriate paperwork.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
