Regional Sales Development Representative
Regional Sales Development Representative
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USD 75000 - 100000
1 Vacancy
Job Description
COMPANY BACKGROUND
Epiq Solutions develops cutting-edge software-defined radio (SDR) products and processing solutions to enable spectrum dominance for maritime land air and space domains. With 15 years serving government and commercial enterprise customers and 25K devices fielded to date Epiq Solutions is a trusted partner with a proven heritage of delivering open architecture products in radically small form factors where time-to-market cost and performance are critical for mission success.
For more information visit .
JOB OPENING
The Regional Sales Development Representative is a key technical sales support position dedicated to assisting the Epiq Solutions Sales Team. This role is ideal for individuals who are passionate about technology and business development have a natural curiosity and willingness to support customers and who thrive on finding answers to complex questions and solving problems with persistence.
This role has multiple career paths to the field sales technical support or marketing roles.
JOB RESPONSIBILITIES
- Support the Sales Team:
- Collaborate closely with Sales Team leveraging technical knowledge to assist with sales team
customer queries and project updates.
- Inbound:
- Address and manage inbound customer inquiries via phone or website.
- Analyze and triage inquiries directing them to the appropriate Sales Team Member or
managing directly if within scope while filtering out non-qualified leads (e.g. hobbyists).
- Maintain active accurate and timely communication with the Sales Team ensuring the project
pipeline is current.
- Track and manage open pricing requests and updates generating estimates in Salesforce as
needed.
- Technical Engagement:
- Follow up with Epiq Product and Applications teams to assure customers that product-related
questions are resolved.
- Follow up with sales team questions such as finding out current product lead-times and status
of software and product under development.
- Take full ownership of small accounts.
- Outbound Engagement:
- Follow up with new customers after meetings trade shows and events ensuring that business
cards collected are converted into meaningful leads.
- Quotes: Track quote expiration timelines and follow-up with customers approximately to
offer updated quotes as appropriate.
- Deliveries: Ensure customer satisfaction by confirming receipt of products and addressing any
post-delivery concerns.
- Salesforce Management:
- Maintain a comprehensive and up-to-date Salesforce database to track customer
communication opportunity status and technical requirements.
- Research:
- Conduct in-depth research into target organizations accounts and key contacts upon request
for potential background information and lead generation.
- Other tasks as requested
- Coordinate logistics for customer visits ensuring smooth arrangements for location
audio/visual needs and hospitality.
REQUIRED SKILLS
- Bachelors degree in business administration related field or relevant experience
- Technical Acumen and genuine curiosity for technology and business
- Problem-Solving Mindset: Ability to independently investigate inquiries and issues ensuring thorough and timely resolution (e.g. coordinating lead times following up on open tasks).
- Strong Interpersonal and Communication Skills: Excellent written verbal and presentation skills.
- Understanding of DoD: Familiarity with the Department of Defense and its operational needs.
- Strong Computer Skills: Adaptable with technology able to learn quickly and master new systems.
- Detail-Oriented and Organized: Strong ability to juggle multiple tasks manage time effectively and ensure follow-through on all responsibilities.
DESIRED SKILLS
- Bachelors degree in engineering: A technical degree that reinforces the ability to understand and explain complex technology.
- Experience with EMS and Wireless Technologies: Familiarity with modern wireless communications signals such as GSM UMTS LTE Wi-Fi Bluetooth etc. is a plus.
- Prior Military or Government Service: Experience in federal or military environments is a plus.
BENEFITS
- Join a successful and growing company investing in our future success
- Flexible work hours
- Generous vacation policy
- Paid five-week sabbatical every five years
- 401(k) matching
- Health dental vision insurance
- Company paid life short term and long-term disability insurance
- Employee assistance program
- Wellness reimbursement
- Charitable Giving Company Match
- Competitive salary commensurate with experience and performance
- Fun laid-back culture and rewarding work!
Epiq is an Equal Employment Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
