Dealer Relationship Officer

Vacancy

Dealer Relationship Officer

John Deere Financial Langar

The Role:

The successful candidate will be part of a small dynamic team. They will independently make decisions on moderately complex high-limit credit applications for asset finance proposals following the credit guidelines policies and procedures established by the Company. Responsible for providing a high level of support and maintenance of dealer/partner relationships. May also provide work directions or assists with training coaching and mentoring other Dealer Relationship Officers and internal staff. The role will involve occasional customer and dealer visits.

Major Duties:

• Credit Evaluation:Assess moderately complex higher-value asset finance proposals by analysing financial statements and customer information.
• Decision-Making: Approve decline or make recommendations on finance proposals in accordance with company policies procedures and risk appetite.
• Portfolio Management:Review and authorise additional transactions within existing credit limits to support portfolio performance and manage risk effectively.

• Customer Communication: Conduct visits to manage large credit lines clarify financial queries understand customer replacement strategies and strengthen relationships.

• Dealer Support:Promote asset finance products systems and marketing initiatives to dealers and other stakeholders. Provide coaching and guidance to enhance product uptake and understanding.
• Stakeholder Engagement:Foster strong relationships with dealers Area Sales Managers and key stakeholders through regular video calls and occasional in-person meetings to drive collaboration and shared objectives.
• Operational Assistance:Support partners with financial documentation resolving queries and occasionally assisting with collections to maintain service quality and customer satisfaction.
• Team Development:Mentor and coach other Dealer Relationship Officers and internal staff contributing to their professional growth and capability development.
• Process & Project Involvement:Actively participate in process improvement initiatives and collaborate on international projects to enhance underwriting efficiency and cross-functional effectiveness.

Education:

Degree in a Business/Management discipline or equivalent experience. - University Degree (4 years or equivalent)

or

Degree in an Accounting/Finance discipline or equivalent experience. - University Degree (4 years or equivalent)

Work Experience:

Credit underwriting or related experience. (2 - 5 years). Experience working in customer service or related customer-oriented environments. (1 - 3 years).

As this is a Langar-based hybrid role the successful candidate will be expected to live within commuting distance of the branch.

John Deere is an equal opportunities employer. For further details and to apply visit Talent Central.

Benefits:

• Supportive flexible and inclusive working environment
• Attractive remuneration and bonus scheme

• Generous pension scheme
• We Care employee assist benefit
• Long service awards
• Hybrid / flexible working
• Hours of work are Monday - Friday 37.5 hours per week
• Easy access and free parking
• Career progression / international exposure through project work
• Group Income Protection and Group Life Assurance and Death in Service benefits
• 25 Days annual leave
• Long service bonus holiday ( opportunity to buy and sell holiday)

Closing Date 21 August 2025