Training Manager

Additional Job Details:

Department: Compliance
Reports To:Vice President of Achieva Support Compliance Management
FLSA Status: Exempt
Salary: $58000-$600000
Work Schedule: Full-Time 37.5 hours per week

Make a Meaningful Impact

Are you a mission-driven individual looking to make a difference in someones life Achieva is seeking caring compassionate and reliable individuals to support people with disabilities in achieving independence connection and personal fulfillment. If you value flexibility empowerment and community-centered work we welcome you to apply.

About Achieva

For over 70 years Achieva has been committed to supporting and including individuals with disabilities and their families. We envision a community where everyone leads a life of personal significance. Achieva provides personalized services and opportunities that respect each persons unique aspirations.

Position Summary

Ensures Achieva Support employees comply with regulatory licensing credentialing and accreditation standards. Oversees the Achieva Support Direct Support Professional Credentialing process. Develops implements and monitors the effectiveness of Achieva Supports training materials. Incorporates person-centered principles into all training modalities. Provides oversight to Achieva Support trainers. Reports to Achieva Supports Vice President of Quality and Compliance.

Key Responsibilities

• Supports the achievement of individuals personal outcomes

• Manages and provides oversight to an internal Direct Support Professional (DSP) tiered credentialing program such as the National Alliance for Direct Support Professionals (NADSP) Certification that acknowledges direct support professionals for their exemplary work in supporting people with disabilities

• Track specific core competencies and hours of completed accredited education

• Monitor credentialing progress and identify areas of improvement for direct support professionals

• Define credentialing outcomes that are measurable and provide information to leadership and stakeholders of program value return on investment (ROI) and participant experience. Develop a mechanism to track and report

• In conjunction with Communications leverage the credentialing membership for the benefit of internal and external stakeholders; i.e. employees families disability industry community etc

• Designs and develops competency-based training content for Achieva Support employees standardizing content where possible to meet Achieva Supports policy and procedural guidelines

• Works in conjunction with program Vice Presidents and/or their designees to develop any specialized program training content

• Reviews as applicable developed training content with Achieva Supports Training Committee Achieva Supports Executives/VPs and Achievas Human Resources department to ensure approval

• Develops training outlines/curriculums that provides initial and annual training courses requirements for each targeted group of employees; i.e. managers/supervisors direct support etc

• Supervises guides and trains department training specialists and program trainers to ensure consistent application of standardized and/or specialized training content through traditional (face to face) or modern (e-platforms simulated etc.) training methods

• Monitors and evaluates trainer performance and takes action to improve or sustain performance as needed. Provides guidance direction and support for employees as needed

• Works with Human Resources to ensure new hires receive all applicable Achieva Support training content

• Tracks and ensures personnel meet all training requirements during their employment. Conducts ongoing and random record reviews to ensure compliance. Conducts orientation and training of employees as needed

• In conjunction with Achieva Supports Vice Presidents addresses any training non-compliance

• In conjunction with Achieva Supports Vice President of Quality and Compliance monitors the effectiveness of Achieva Supports training program and instructors ensuring employees adequately learn the desired lessons and skills complying with regulations and standards

• Develops informational training newsletters to promote continuous employee learning and/or provide Achieva Support employees with training updates changes and/or additions

• Acts as the liaison to visiting auditors from all outside program monitoring/audits from government regulatory branches; i.e. county/state/federal and outside funding/community partners. Ensures all personnel needed are available to auditors and that materials provided to auditors are accurate and complete

• Responsible for reporting to the team on an ongoing basis all quality/compliance concerns

• Researches and monitors best training practices to ensure employee competency training effectiveness and a person-centered approach. Continually analyzes training methods for effective ways to teach and/or meet budgetary guidelines

• Performs other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice

Qualifications

• Equivalent of a bachelors degree; preferably organizational learning and training development and three plus years supervisory and/or organizing corporate training opportunities

• Familiar with curriculum development learning management systems licensing and regulatory processes required

• Ability to navigate online training platforms required. Experience in training content development software platforms preferred

• Excellent written and verbal communication skills. Exceptional attention to detail organizational skills and the ability to manage multiple priorities required

• Demonstrated ability to work independently and within a collaborative team environment

• Pennsylvania drivers license and properly insured vehicle required

• Act 33/34 clearances FBI required

Work Environment & Requirements

• This position may require occasional evening or weekend hours

• Hybrid or remote work flexibility may be available based on organizational needs

Why Join Achieva

Meaningful Work: Directly contribute to the lives of people with disabilities
Inclusive Culture: Be part of a values-driven supportive team
Comprehensive Benefits Include:

• Health Dental and Vision Insurance with low employee contributions

• Company-Paid Life AD&D and Long-Term Disability Insurance

• 403(b) Retirement Plan with employer contributions after one year

• Employee Assistance Program for personal and family support

• Generous Paid Time Off and Holidays for work-life balance

Our Commitment to Inclusion

Achieva is an Equal Opportunity Employer (EOE) and is committed to creating a workplace and community where all individuals feel respected included and valued. All qualified applicants will receive consideration without regard to race color religion sex age disability sexual orientation gender identity or expression national origin veteran status or genetic information.

We are dedicated to providing access equal opportunity and reasonable accommodations for individuals with disabilities in employment programs and activities. To request an accommodation contact Human Resources at ext. 650 or