Principal Product Manager, Technical - IAM

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This role is critical to maintaining and evolving T-Mobiles cybersecurity posture by leading the Workforce Identity and Access Management (IAM) product portfolio. The Principal Product Manager Technical will provide strategic and technical leadership to ensure secure compliant and efficient identity lifecycle and access governance across the enterprise. It is essential in addressing increasing demand for secure workforce enablement managing growing regulatory expectations and driving modernization initiatives in the IAM space.


The Technical Product Manager is the ultimate jack-of-all-trades leveraging deep customer empathy strategic thinking commercial analytical technical capability and knowledge and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.

Day to day activities or responsibilities include: conducting market research; writing features or user stories; determining specifications; defining long-term strategy of the product; creating the product road map; driving technical delivery end to end; defining scope for releases/product increments; partnering with development project/program management marketing and other key stakeholders to define release schedule; and support/drive go-to-market activities as needed.

Our team is dynamic where no day is the same and we are a diverse and inclusive team passionate about growth and innovation! If youre up to the challenge apply today!

Job Responsibilities

• Vision Strategy and Analysis
  Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope or family of products. This includes creating managing maintaining and communicating product vision and strategy including technical vision and capabilities.
  Designs and drives end user product research.
  Partners with business internal/external team members and Leadership to understand current customer experience identifies areas of opportunity.
  Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.
  Uses rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype A/B testing etc.) to inform direction prioritize investment.
  Works with collaborators and follows enterprise process to secure and maintain product funding.
  Anticipates industry trends direction innovation analyses potential impacts or opportunities to customer / product and incorporates analyses into product process.
  Communicates influences and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations.
  Owns product feature set or technical improvements to improve customer experience.
  Leads discussions with external third parties to assess partnerships and licensing opportunities.
  
  
  
  
  
  
  
• Customer Evangelist
  Leverages customer insights for product vision strategy roadmap priorities.
  Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.
  Tests ideas with real customers to ensure that the product deliver the desired benefit.
• Product Execution & Technical Delivery
  Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest level complexity products with multiple transactions and touchpoints across many teams. This work may include creation of prototypes.
  Collaborates with PM and Dev leaders to design architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams.
  Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A) etc.
  Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 9 Agile / Scrum / Sprint teams often with dependencies on other internal and external teams.
  Scopes and ensures alignment on the prioritization of activities based on business and customer impact.
  Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
  Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
  Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.
  Manages and maintains efficient flow of just-in-time feature and story elaboration activities across all Agile Teams throughout execution typically maintaining 2 iterations (Sprints) worth user stories ready for Dev in Team Backlogs.
  Generates and maintains dashboards and reports that track product health and success metrics technical KPIs.
  Conduct Product Quarterly Business Reviews (QBRs) and Steering meetings.
  Runs beta and pilot programs with early-stage products and samples.
  Anticipates and communicates technical challenges to partners and makes educated trade-off decisions with the team.
  Manages development of adoption tools and training materials. Identify execution operational organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).
  Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD;
• Relationship & People Professional Development
  Collaborates and develops positive working relationships with many technical and non-technical teams including sales commercial accounting marketing legal go-to-market finance Dev Architecture Engineering. Works with outside partners and other third parties.
  Develops positive working relationships with Customer groups or Customer Representatives.
  Regularly mentors and provides informal coaching to other Product Management staff as well as other members of Product Team.
  Presents at educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.
  Develops adoption tools and training material for Technical Product Management team.

Education and Work Experience

• Bachelors Degree Computer Science Engineering IT or equivalent experience.
• 8 years experience in hands on technical role writing production code solution engineering or technical architecture in large scale company / application / product environment. Required
• More than 10 years Relevant Product Management experience in an agile software product development environment. Required

Knowledge Skills and Abilities

• Business Operations Demonstrates - complete mastery of business side skills (communication customer research product vision feature definition) as well as technical architecture Dev and execution skills. (Required)
• Business Analysis - Demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
• Customer Experience Management - Mastery level (industry leading) understanding of customer experience. (Required)
• Technology - Mastery level understanding of platform technologies and components such as security performance optimization API integration.
• Agile Methodologies - Proven success in directing matrixed resources and delivering software with Agile Scrum methodologies and other commonly used tools across multiple teams. (Required)
• Technical Writing - Mastery of requirements elicitation and writing skills including the ability to write concisely and clearly for different audiences.
• Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.
• Communication - Proven ability to effectively and efficiently communicate with Leadership technical and non-technical audiences while employing a high degree of collaboration and influence.
• SQL Fluent with SQL Tableau other analytical solutions like SAS SPSS.
• Integration Knowledge and experience with integration patterns APIs and protocols such as REST EDI SOAP etc.
• DevOps Mastery of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.

Licenses and Certifications

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $139700 - $252000

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.