Director Server Roadmaps, Customer Telemetry & Dashboards
Director Server Roadmaps, Customer Telemetry & Dashboards
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$ 240000 - 300000
1 Vacancy
Job Description
Work location is flexible to Fleets headquarters in Denver CO or its satellite offices in Seattle WA or Alexandria VA.
Position Overview:
The Director Server Roadmaps Customer Telemetry and Dashboards will be a key member of the Customer Engineering team at Fleet. Customer Engineering acts as the direct interface with customers during pre-sales engagements and solution development.
In this role you will lead technical conversations with customers during the pre-sales process communicating Fleets portfolio and managing first-line technical discussions across a range of disciplinesincluding mechanical electrical and controls.
Additionally you will be responsible for researching documenting and maintaining platform-level requirements related to power cooling and monitoring systems. This role bridges customer engagement and internal roadmap development to ensure our solutions align with evolving technical demands and operational expectations.
This role includes up to 25% travel.
Job Responsibilities:
Customer Engagement Pre-Sales: Deliver Fleets value proposition to prospective customers by articulating our platform capabilities across power cooling and monitoring. This requires a broad technical understanding and the ability to engage credibly across a range of customer personas.
Customer Engagement Post-Sales: Serve as a key point of contact for customers after deal close working to gather refine and translate requirements related to telemetry monitoring and reporting for critical data center infrastructure.
Technology Partnership: Collaborate with silicon vendors and hardware Original Equipment Manufacturers (OEMs) to stay current on telemetry standards and evolving platform requirementsparticularly those associated with next-generation CPUs GPUs and networking technologies.
Cross-Functional Integration: Work closely with internal engineering and controls teams to translate customer and vendor requirements into Fleets data center designs and control system architectures. Support deployment of sensing telemetry and reporting infrastructure across our facilities.
Baseline Requirements
Bachelors Degree in Mechanical or Electrical Engineering and 7 years of relevant industry experience.
7 years of experience in controls thermal systems hardware design or automation.
7 years of experience developing proposals for complex technical systemsincluding writing architecture documentation Request for Proposal (RFP) responses and technical whitepapers.
Preferred Requirements:
MS Degree in an engineering discipline or MBA with 10 years of experience
Exceptional written and verbal communication skills with the ability to interface confidently with both internal engineering teams and external customers.
Direct experience in a technical sales or customer facing role
Broad multi-disciplinary experience in thermal engineering controls or hardware design
Expected Total Compensation Range (Base Bonus): $240000 - $300000
Fleet Data Centers Employment
Fleet Data Centers employees enjoy competitive compensation and comprehensive benefits including 100% employer-covered medical dental and vision insurance a 401K program standard paid holidays and unlimited PTO.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organizations ongoing needs.
Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age race color religion sex national origin sexual orientation gender identity disability or veteran status. If you need assistance applying for any of our open positions please contact us at.
#fleet
Required Experience:
Director
Employment Type
Full-Time
