Sales Support Associate Bob's Squad
Sales Support Associate Bob's Squad
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1 Vacancy
Job Description
Job Title
Bobs Squad Support Associate
Job Overview
Join Bobs Discount Furniture as a Bobs Squad Support Associate and be a key part of delivering exceptional support throughout the customer this omnichannel role youll assist guests in person over the phone and across digital platforms to ensure a smooth and satisfying shopping experience. Whether youre helping with orders managing calls or supporting store teams youll use technology and service skills to represent Bobs with integrity enthusiasm and care.
This is a full-time in-store position with required flexibility to work nights weekends and holidays.
What Youll Bring to Bobs
At Bobs Discount Furniture we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus communication tech-savviness and the ability to support multiple functions in a dynamic retail environment. If youre a team player who loves solving problems and connecting with people this is the opportunity for you!
Key Skills for Success
To excel in this role you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
Guest communication and empathy
Omnichannel customer support (in-store phone digital)
Order entry and accuracy using support systems
Cash handling and payment processing
Multitasking and follow-through
Problem-solving and root cause analysis
Positive mindset and professionalism
Technology adaptability and system usage
Preferred Competencies & Skills
Experience in retail call centers or customer service
Sales or CRM system familiarity
Experience supporting store operations or fulfillment
Who We Are
At Bobs we have fun we love what we do and were growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores were committed to creating a workplace that values skills-based hiring diverse perspectives and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bobs we invest in your growth well-being and career advancement.
Benefits & Perks
National Medical Dental and Vision Insurance
Paid Vacation Sick Days Holidays and your Birthday
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance
Legal & Financial Planning assistance and wellness resources
Tuition Reimbursement and employee scholarships
Ongoing training and career development through Workday Learning
Employee Discount on Day 1 plus merchant partner savings
Our Culture & Core Values
At Bobs we believe in fostering a positive inclusive and skill-driven work environment. Our core valuesHonesty Integrity Transparency Community Safety Diversity Accountability and Funguide everything we do. Were not just a workplace; were a team that supports and celebrates each other!
Minimum Qualifications
Must be at least 18 years old to be considered for employment with Bobs
Ability to work flexible retail hours including weekends and holidays
Strong verbal communication judgment and customer service skills
Basic computer proficiency and willingness to learn new technologies
Physical Demands
Ability to stand and walk on showroom floor
Ability to sit and perform computer-based work at a desk
Ability to speak clearly on phone and use standard office equipment
Diversity is a Core Value at Bobs
At Bobs Discount Furniture we want you to feel at home. Whether youre shopping with us or a part of the Bobs team we want you to know that you are valued appreciated and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions Incentive Bonus etc. Opportunities:
Pay: $17.39 per hourIt is policy of Bobs Discount Furniture Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race religion color sex age national origin disability pregnancy citizenship veteran or military status or any other protected status in accordance with federal state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Required Experience:
IC
Employment Type
Part-Time
