Senior AI Engineer
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Job Description
About Hello Heart:
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart users take steps to control their risk of heart attacks and stroke the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure cholesterol and even weight. Recognized as the digital leader in preventive heart health Hello Heart is trusted by more than 130 leading Fortune 500 and government employers national health plans and labor organizations. Founded in 2013 Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Associations Innovators Network and CVS Health Point Solutions Management platform. Visit for more information.
About the Role:
As a Senior AI Engineer in the Clinical AI domain within our Data & AI group you will play a critical role in designing building and scaling cutting-edge machine learning and LLM-based systems that power our AI-first healthcare experiences. Your work will drive capabilities in clinical risk prediction conversational agents and personalized health management tools.
You will take technical ownership of key projects lead the development of scalable AI systems and collaborate closely with cross-functional teams spanning product data science and essence you will help shape the future of AI in a high-impact healthcare-focused environment.
Responsibilities:
- Lead the technical design development and deployment of robust machine learning and LLM-based applications
- Architect and implement scalable systems for conversational agents risk models and clinical workflows
- Collaborate with data scientists and product managers to turn research and user insights into production-ready AI solutions
- Contribute to advanced prompt engineering retrieval-augmented generation (RAG) and agent orchestration efforts
- Design and implement robust evaluation testing and monitoring strategies for AI models in production
- Integrate real-time data from mobile apps wearables and clinical sources into AI pipelines
- Investigate emerging AI technologies evaluate their applicability and recommend their integration into our systems
Required Skills:
- 5 years of experience in AI/ML engineering or applied machine learning roles
- Proven experience designing developing and scaling production-grade AI systems (LLMs conversational AI or agent-based systems preferred) preferably based on known agents frameworks such as LangChain LangGraph
- Advanced proficiency in Python and experience writing clean maintainable and testable code
- Strong background in prompt engineering LLM orchestration and model evaluation
- Demonstrated ability to drive technical initiatives across disciplines (engineering product and data science)
- Excellent communication skills with the ability to translate complex ideas into practical solutions
- Ability to work in cross-functional teams and communicate technical decisions clearly
Hello Heart has a positive diverse and supportive culture - we look for people who are collaborative creative and courageous. Oh and if you want to see some recent evidence of the fun things we do at Hello Heart check out our Instagram page.
Required Experience:
Senior IC
Employment Type
Full Time
