Informatics Technical Specialist, Benelux
Informatics Technical Specialist, Benelux
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Job Description
JOB DESCRIPTION:
Abbott Diagnostics is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests. Our clients are hospitals reference labs blood banks and clinics. Our products offer automation convenience cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science helping to create the diagnostics industry.
We are recruiting an Informatics Technical Specialist for Benelux.
The Informatics Technical Specialist is the subject matter expert for the installation; integration; verification; and support of the Professional Services informatics solutions.
Main Responsibilities:
- Provide comprehensive support for entire informatics solution.
- Partner with Center of Excellence teams to optimize informatics solutions andofferings as well as quality of service.
- Assist in the preparation of statement of work documents ensuring all relevant information is captured.
- Ensure all informatics implementation projects are delivered and executed as per statement of work.
- Specify the appropriate hardware solution for professional services informatics solutions and where appropriate liaise with third party IT hardware providers.
- Perform software-related installation and configuration processes.
- Deliver structured software application product training to the end user.
- Support post-sales informatics activities and provide expert knowledge.
- Serves as level 1 and/or 2 complaint resolution via call center phone support function.
Main Requirements:
- Bachelors degree in computer science information systems medical technology or related field.
- 2 years of informatics technical application experience in hospital or laboratory settings
- 3 years of experience on server technologies/services workstation/ desktop technology internet protocols remote connectivity corporate virus protection products back-up systems firewalls and VPN client and tunnel technologies.
- Successful engagement with customers specifically key stakeholders and lab staff.
- Excellent verbal and written communication skills in English Dutch and French.
- Excellent experience in use of analytical tools and software.
- Flexible to travel up to 80% of the time across Benelux
What can we offer you
Abbott provides a varied challenging and international position in a dynamic and pleasant working our organization you can count on excellent primary and secondary benefits a positive working atmosphere a personal growth plan extensive training opportunities and good career perspective.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
Belgium > Wavre : Building P2
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
Unclear Seniority
Employment Type
Full-Time
