Assistant Beverage Manager

Position Title: Assistant Beverage Manager
Job Group: Operations
Reports to: Beverage Manager General Manager
Status: Full-Time Exempt
Approvals: Beverage Manager General Manager

Section 2: Position Purpose

The Assistant Beverage Manager supports the Beverage Manager in overseeing the day-to-day beverage operations across bars lounges concession stands and other service outlets. This role helps ensure product availability service quality cost control compliance and exceptional guest experience.

Working closely with operations catering and banquets teams the Assistant Beverage Manager helps implement processes related to inventory purchasing staff support and service standards. The position plays a key role in assisting with staff supervision service execution product knowledge development and maintaining standards aligned with Sodexo Live!s financial and customer satisfaction goals.

Section 3: Responsibilities Supporting Actions and End Results

Major Responsibility: Support Beverage Operations to Maximize Service and Revenue

Supporting Actions:

• Assist with implementing operational plans action steps and service standards.

• Monitor daily beverage activities and support the execution of special events.

• Help maintain proper inventory levels and participate in monthly and spot-check counts.

• Assist with purchasing processes by sourcing approved vendors under direction.

• Help track sales promotions and suggest product placements based on customer trends.

End Results: Beverage operations are smooth efficient and aligned with revenue and guest satisfaction goals.
Essential Function: Yes
Percentage of Time: 40%

Major Responsibility: Maintain High Standards in Beverage Service and Compliance

Supporting Actions:

• Conduct outlet inspections for cleanliness stock levels and setup compliance.

• Monitor compliance with health safety and responsible alcohol service policies.

• Assist with implementation of sanitation and safety procedures.

• Support problem-solving and communication between beverage and catering operations.

End Results: Clean compliant and well-organized beverage service areas; enhanced customer satisfaction.
Essential Function: Yes
Percentage of Time: 25%

Major Responsibility: Provide Staff Support and Leadership Assistance

Supporting Actions:

• Assist with staff onboarding training and shift assignments.

• Coach team members on service sales techniques and guest interaction.

• Help monitor staff performance and support corrective action planning.

• Serve as a visible point of contact for staff during shifts.

End Results: Engaged knowledgeable and high-performing team that delivers quality service.
Essential Function: Yes
Percentage of Time: 25%

Major Responsibility: Contribute to Team Culture and Personal Development

Supporting Actions:

• Participate in department meetings trainings and team initiatives.

• Foster a collaborative and professional work environment.

• Maintain knowledge of trends product updates and service innovations.

• Support positive communication with cross-functional departments.

End Results: A collaborative forward-thinking team culture and continuous professional growth.
Essential Function: Yes
Percentage of Time: 10%

Section 4: Decision-Making Scope

Decisions Free to Make:

• Prioritize daily tasks to meet service needs

• Provide staff feedback on performance and service standards

• Recommend improvements to beverage procedures or promotions

• Assist in enforcing policy compliance

Decisions Requiring Approval:

• Large inventory purchases or vendor changes

• Staff hiring discipline or scheduling adjustments beyond standard protocol

• Major service changes or deviation from established policies

• Budget or staffing level modifications

Section 5: Position Dimensions

Assigned to a single facility with flexibility to rotate through various beverage outlets and stations. Moderate autonomy is provided in support of daily operations with oversight and direction from the Beverage Manager.

Section 6: Job Qualifications / Skills

Required:

• Associates or Bachelors degree preferred; equivalent work experience accepted

• 23 years of experience in food & beverage operations preferably in a support or supervisory capacity

• Working knowledge of beverage service inventory control and cost management

• Ability to work flexible hours including nights weekends and holidays

• Strong communication problem-solving and organizational skills

Preferred:

• Previous experience in high-volume hospitality or event-based environment

• Understanding of POS and inventory systems

• Training in responsible alcohol service

• Basic knowledge of catering and event operations

Physical Requirements and Working Conditions

• Ability to lift up to 50 lbs carry supplies up to 40 feet

• Frequent walking standing and movement in beverage outlets

• Exposure to hot and cold environments as well as noise and fast-paced settings

• Ability to follow oral/written instructions and read event orders/diagrams

Behavioral Attributes and Core Competencies

• Customer Focus: Committed to meeting guest and client needs

• Attention to Detail: Ensures precision and accuracy in execution

• Team Player: Works collaboratively and communicates clearly

• Adaptability: Able to adjust quickly in a dynamic environment

• Problem Solver: Identifies and resolves issues with efficiency

• Service-Oriented: Maintains high standards of hospitality and professionalism

• Safety Conscious: Reinforces a safe clean and compliant work environment

Training Requirements

Must complete all assigned Sodexo Live! training modules for Assistant Manager roles including:

• Core and compliance training

• Beverage operations procedures

• Safety and alcohol service certifications

• Service excellence and product knowledge

Required Experience:

Manager