Tabletop Game Store Retail Associate
Tabletop Game Store Retail Associate
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Job Description
Cape Fear Games in Wilmington NC is looking for a Retail Sales Associate to join our team! Applicants must be familiar with (or willing to learn about) various modern tabletop games RPGs wargames and disc golf. They can expect to work between 24-40 hours per week. A high school diploma or GED equivalent are required. Must be available to work some nights until 10-11:00 PM and have weekend availability.
We have been in business for over 15 years and are located on 4107 Oleander Dr Suite D. Our ideal candidate must make customers feel welcomed have a positive attitude provide excellent customer service demonstrate a passion for all sorts of games and share that passion with our customers.
Retail Assistant Responsibilities
- Greet all customers entering the store presenting an outgoing and friendly personality.
- Engage customers in a comfortable manner and encourage the social atmosphere of our weekly events.
- Provide expert insight to customers and identify core needs whether they are looking for puzzles kids games collectible card games role-playing games disc golf or deep strategy games.
- Have a willingness to expand their knowledge about the various tabletop games we sell & disc golf.
- Handle point-of-sale software cash transactions and have a great attention to detail.
- Run tournaments & events for a variety of tabletop games.
- Provide exceptional customer service field phone calls and make sure all customers receive attention.
- Assist with restocking basic inventory management and maintaining the visual esthetic of the store.
A Retail Sales Associate that excels at their position is friendly outgoing and knowledgeable about a wide range of games. Hospitality and face-to-face interaction are required for the position as well as the ability to provide quick demonstrations of games to customers. The goal of this position is to connect people with games they will enjoy and to provide both a professional and fun experience to all shoppers.
About Us
Cape Fear Games is your friendly local game store in Wilmington NC that specializes in card games board games miniatures and RPGs. To get an idea of what we sell you can visit our website at
Our Mission Statement
Online or in-store give customers the experience that we would want. Encourage face-to-face interactions through tabletop gaming in a family-friendly environment.
Our Culture Code
- We are honest about our weaknesses and humble about our strengths.
- We believe in life work not work vs. life.
- We are always a work in progress.
- We treat customers and colleagues the way we would want to be treated.
- We enjoy games.
- We do not lie cheat or steal nor tolerate those that do.
- We encourage constructive criticism.
- We choose positivity and happiness.
Please make sure to either attach a resume here or submit a separate one Highlight any tabletop gaming experience you have.
Applications that do not include a resume and information about your gaming experience will not be considered.
Required Experience:
IC
Employment Type
Full-Time
