Instrument Service Specialist
Instrument Service Specialist
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Job Description
The Opportunity
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing clinical chemistry and transfusion medicine. We are more than 6000 strong and do business in over 130 countries providing answers with fast accurate and consistent testing where and when they are needed most home to hospital lab to clinic.
Our culture puts our team members first and prioritizes actions that support happiness inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.
The Role
As we continue to grow as QuidelOrtho we are seeking a Instrument Service Specialist. The Instrument Service Specialist is an FE trained individual who can properly maintain repair troubleshoot and normalize Vitros analyzers in the Release Labs located in buildings 313 642 and CNP. Analyzers must be maintained per standard operating procedures for use in the release and value assignment of our products. Validation IQOQPQ expected and a full understands of how slide fluids wells and instruments interact.
This is an onsite position in Rochester NY.
The Responsibilities
Independently performs routine instrument service repairs and modifications of Vitros analyzers.This may also include non-Vitros equipment in other laboratories.
Normalizes Vitros Analyzers.
Writes maintains and updates SOPs as well as support Validation paperwork for analyzer installs.
Monitors Econn data in support of preventative maintenance.
The Individual
Required:
BA/BS degree.
Previous laboratory instrument repair or similar experience.
Candidate must be willing to learn to run maintain and troubleshoot Vitros instrumentation as well as take all required Field Engineer training.
Careful attention to detail and accuracy of work.
As an FDA regulated facility documentation is key to this position in order to meet regulatory requirements; therefore candidate must have an understanding of cGMPs and documentation in a regulated industry.
Candidate must have a demonstrated proven track record of planning and organization of daily workload high affinity toward teamwork and demonstrated problem solving using innovative solutions.
Full understanding of quality control is expected.
This position requires an individual who can multi-task adapt to changes in daily workload and priorities and function in a cross-functional team setting.
Preferred:
Degree with a science concentration.
Experience in documentation protocols and procedures.
Having a working knowledge of computers and windows software.
The Key Working Interactions
Internal: Quality Product support PP&L/Materials Management Operations.
External: Outside Vendors and Suppliers
The Work Environment
The work environment characteristics are representative of an office laboratory and manufacturing environment and may include handling of viral and bacterial hazards as well as infectious or potentially infectious bodily fluids tissues and samples. Flexible work hours to meet project deadlines.
The Physical Demands
Position requires ability to lift up to 50 lbs. work within restricted areas confined by equipment. Up to 50% of time/work within a low humidity environment and/or extreme cold environment with potential exposure to biological toxic and corrosive reagents; and up to 50% is required to work within the confinements of a cubical style office and also within a laboratory setting. Walking standing and sitting for longs periods of time are routine to accomplish tasks in this role. Specific vision abilities required by this job include close and distance vision and the ability to adjust focus. Position requires use of Personal Protective Equipment as posted. Essential functions are subject to change as other duties may be assigned.
Salary Transparency
The salary range for this position takes into account a wide range of factors including: education experience knowledge skills geography and abilities of the candidate in addition to internal equity and alignment with market data. At QuidelOrtho its is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. A salary range for this position is $68000 - $116 offers a comprehensive benefits package including medical dental vision life and disability insurance along with a 401(k) plan employee assistance program Employee Stock Purchase Plan paid time off (including sick time) and paid Holidays. All benefits are non-contractual and QuidelOrtho may amend terminate or enhance the benefits provided as it deems appropriate.
Equal Employment Opportunity
QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals including individuals with disabilities have an opportunity to apply for those positions that they are interested in and qualify for without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability please contact us at r.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
