Manager-Commercial Excellence & Business Operations - Mumbai
Manager-Commercial Excellence & Business Operations - Mumbai
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
JOB DESCRIPTION:
Job Summary
This role leads Commercial Excellence Sales Operations and Marketing execution across the APOC India region. It is responsible for driving strategic initiatives optimizing commercial processes and supporting cross-functional execution to achieve revenue and profitability goals.
Responsibilities
Commercial Excellence & Sales Operations:
Define and track KPIs to monitor business performance and support strategic goals.
Develop field force targets and contribute to sales incentive plan design and validation.
Lead business analytics and dashboard development to support leadership decisions.
Promote CRM adoption (Salesforce) and advocate global sales play book to enable a performance-driven culture.
Drive sales funnel progression and achievement of commercial excellence KPIs
Ensure compliance with internal audit finance and statutory requirements.
Coordinate order processing logistics and communication between importers/distributors and global teams.
Manage distributor lifecycle including onboarding compliance checks sub-dx alignment contract support and database maintenance.
Monitor market pricing distributor discounting and business support activities
Oversee distributor governance at all levels (T1/T2/T3) and track performance
Forecast demand manage inventory levels and mitigate product expiries and returns.
Drive Integrated Business Planning (IBP) processes to ensure SKU-level forecasting accuracy. Ensure timely placement of monthly Purchase Orders and advance payments in alignment with IBP plans
Finance Planning & governance:
Drive financial strategy planning and execution (e.g. rLBE pricing decisions) to meet P&L objectives of top-line GM and Div Margin.
Proactively drive GMI projects to enhance profitability.
Ensure timely inputs to calibrate provisions in the P&L and report financials weekly monthly and annually to internal partner
Ensure all expenses are captured or provided for under the appropriate heading.
Build business cases for strategic projects and deals
Support India to achieve monthly quarterly and annual revenue targets
Marketing & Strategic Initiatives:
Support the development and execution of marketing strategies
Monitor government business pipeline provide execution support and track progress
Support new product launches identify growth opportunities and drive/monitor track performance of key growth drivers.
Lead and execute strategic projects aligned with business objectives
Requirements: Education and Experience
Education: Bachelors degree in Science Business or accounting; MBA desirable.
Experience: 10-12 years- experience with at least 3 years in SFE commercial excellence or sales operations roles preferably within medical devices/diagnostics. Exposure of sales strongly preferred. Additional accounting and audit experience beneficial
Key attributes: Overall flair for numbers business orientation basic knowledge of CRM and systems ability to influence teams and managers
Managerial
Strategic thinking & analytical skills
Problem solving and decision-making skills
Communication Skills & Clarity of thought
Behavioral
Ability to influence cross-functional teams and senior leadership
High integrity accountability and customer-centric mindset.
Conflict management and strong interpersonal skills
Agile mindset with a focus on continuous improvement.
Functional / Technical
Functional & Technical Knowledge on incentives CRM MS Office tools etc.
Flairs for numbers and forecasting (essential)
Highly developed presentation skills
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
APOC Point of Care
LOCATION:
India > Mumbai : BKC Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Required Experience:
Manager
Employment Type
Full-Time
