60011-Loss Prevention Training Specialist

Style is never in short supply at our more than 1000 TJ Maxx stores. They all have different products but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx StoreGolf Rd Skokie IL 60203

The Opportunity: Contribute To The Growth Of Your Career

Oversees and leads the initial and continued technical and tactical training of theft resolution and shrink reduction skills for Loss Prevention (LP) Associates. Works with Managers across multiple disciplines to assess and improve LP Associates to meet and/or exceed theft resolution goals and minimize liability exposures. Ensures the safety of LP Associates store Associates and customers and the protection of the Company brand through the administration of training. Exhibits and models sound judgment in their decision-making. Adheres to Company policies and maintains and supports Company culture and values.

Training & Skill Development

• Delivers training and upskilling for LP Associates across multiple disciplines
• Coordinates the logistics for training including: onboarding calendar pre-work review shipping materials etc.
• Provides feedback and coaching to LP Associates. Partners with LP Managers to provide feedback on their assessment of LP Associates (e.g. Internal/external theft resolution skills report writing Case Management usage)
• Supports LP Managers during certification of new LP Associates.
• Assesses and evaluates technical skills for LP Associates and identifies the appropriate resources to support their development
• Tracks each trainees progress during onboarding

Internal & External Theft Resolution

• Trains LP Detectives to observe apprehend and/or deter acts of dishonesty from external sources
• Trains National Task Force Investigators to initiate investigate and document complex organized retail theft/fraud cases
• Trains LP Associates to initiate investigate and close dishonest Associate cases by identifying internal theft alert signals and methods creating action plans conducting surveillances etc.
• Trains LP Specialists/LP Lead on protecting the Companys assets as it moves through the Supply Chain
• Trains LP Associates on implementing shrink and safety awareness programs and identifying resources to initiate and substantiate cases
• Focuses additional training and skill development for underperforming LP Associates through recommending/demonstrating strategies and solutions to improve theft resolution results

Partnership and Development

• Ongoing partnership and communication with Business Partners at multiple levels and disciplines
• Is a Subject Matter Expert across multiple disciplines. This requires the LPTSs to be upskilled in the uniqueness of each TJX U.S. brand the National Task Force Centralized Internal Investigations and Distribution Center LP

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $20.80 to $26.55 per hour.
Actual starting pay is determined by a number of factors including relevant skills qualifications and experience.

At TJ Maxx theres so much potential to discover something new. A new day means new merchandise and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family which includes Marshalls HomeGoods Sierra and Homesense.

Discover Different also means we embrace each others differences and unique perspectives. We consider all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx StoreGolf Rd Skokie IL 60203