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Join Trimble as a Lifecycle Marketing Specialist where you will play a crucial role in enhancing customer engagement retention and revenue growth for Trimbles AECO software sector. You will leverage data-driven strategies to optimize lifecycle marketing strategies including customer onboarding engagement retention and reactivation across multiple channels such as email customer portals in-product communication and other relevant touchpoints. Utilizing marketing automation and CRM tools you will build personalized experiences that foster loyalty and long-term growth. Reporting to the Head of Customer Retention Marketing you will ensure seamless integration between marketing platforms and CRM systems analyze customer behavior and spearhead initiatives like lifecycle trigger programs and enhanced segmentation strategies.
Responsibilities:
Develop and execute lifecycle marketing strategies including customer onboarding engagement retention and reactivation across multiple channels.
Collaborate with cross-functional teams to align marketing initiatives with business objectives and enhance automated customer journeys.
Oversee end-to-end email marketing execution and CRM management focusing on data-driven analysis and optimization.
Implement multichannel marketing campaigns tailored to different lifecycle stages aiming to increase retention and foster loyalty.
Conduct competitive analysis and stay updated on industry best practices in lifecycle marketing and customer engagement.
Provide analysis of key metrics to generate insights for data-driven decision-making and continuous improvement of lifecycle strategies.
Skills and Experience:
Bachelors degree in marketing or a related field or equivalent experience.
3-5 years of experience in customer success marketing sales or business development preferably in a SaaS environment.
Strong analytical skills with the ability to translate performance metrics into actionable insights.
Proven experience in developing and executing CRM strategies to drive growth and retention.
Proficiency in marketing automation platforms CRM systems and analytics software with a preference for Salesforce Marketing Cloud.
Excellent communication skills and the ability to manage collaborative relationships across teams.
Experience in a B2B multi-channel global operating environment; experience in the construction technology industry is a plus.
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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.
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Hiring Range:
79924-
106000-
Bonus Eligible
Yes-
Trimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
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Required Experience:
Unclear Seniority
Full-Time