Front of House Team Member

We appreciate your interest in employment with Barrys Bootcamp! Barrys is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race color religion creed national origin ancestry sex gender age physical or mental disability veteran or military status genetic information sexual orientation gender identity gender expression marital status or any other legally recognized protected basis under federal state or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability please contact the People and Culture Department ( or ).

As a Front of House team member youll be the first line of contact for Barrys members. Key is to provide superior customer service while assisting them in class selections membership questions Fuel Bar orders and merchandise purchases. We expect you to be excited about meeting and greeting ourcustomers and be part of building a strong Barrys community.

Must Haves:

• Customer Service: Knowledge of principles and processes for providing customer services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction.
• Establishing and Maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff and maintain them over time.
• Communicating with Supervisors Peers or Subordinates: The candidate must provide information to supervisors co-workers and subordinates by telephone in written form e-mail or in person in a timely and efficient manner.

Key Responsibilities:

• Deliver first class customer service at all times
• Greet assist and check in customers
• Respond to customer questions at the studio per phone and email
• Handle studio membership database register new clients receive membership payments and maintain client base
• Ensure a clean and welcoming atmosphere at all times
• Guide customers with regards to the latest studio promotions membership discounts and/or special events
• Deliver quality protein smoothies and customer service in the Fuel Bar
• Handle pre-orders and orders on the spot
• Custom to each customers needs
• Maintain product knowledge for all studio retail operations
• Have flexibility with schedule having the ability to work weekends holidays morning or night shifts

Company Culture Responsibilities

• Work to uphold Barrys community and culture standards and live the company mission vision and values daily.
• Represent the Barrys brand within the studio and throughout the MA fitness community.
• Assist in participating in and enhancing the community with your studio and regional teams.

Required Experience:

• Strong customer service skills
• Availability for three shifts one being a weekend day
• Friendly outgoing personality and enjoy social interaction
• Exhibits enthusiasm for the studio and for the job
• Must be a patient courteous listener able to show empathy
• Responding to clients request with a can-do attitude
• Cooperative manner with an optimistic attitude
• Ability to prioritize and work within a fast-paced environment
• Have an eye for detail and care for the clubs appearance and cleanliness
• Work as a cohesive team with all Barrys staff members to ensure efficiency and effectiveness
• Maintain a professional appearance and behavior
• Demonstrate excellent communication skills
• Passionate about fitness and training and excited to be part of the first Barrys team!
• Candidates must be at least 18 years or older to apply

Barrys is the Best Workout in the WorldTM. Founded in West Hollywood in 1998 its the original strength and cardio interval fitness experience that provides an immersive high-intensity one-hour workout thats as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barrys studios and corporate offices.