JOB DESCRIPTION:
Join Us as a Software Application Expert AlinIQ Digital Health Solutions
Are you passionate about healthcare technology and ready to make a real impact in diagnostics Were looking for aSoftware Application Expertto join our dynamic team and help deliver cutting-edge AlinIQ Digital Health applications to laboratories around the world.
This is more than just a technical role its an opportunity to become atrusted advisorto our clients guiding them through the digital transformation of their diagnostic operations.
What Youll Do
As a Software Application Expert youll play a key role in theend-to-end deliveryof our digital health solutions. Youll work closely with clients to understand their needs configure and implement our applications and ensure a seamless user experience.
Your responsibilities will include:
- Acting as a client-facing technical expert and trusted advisor
- Configuring and integrating software to meet customer specifications
- Delivering training and ongoing support to users
- Collaborating with internal teams to enhance product features based on client feedback
- Managing project timelines risks and documentation
- Traveling to client sites (up to 80%) and participating in shift work as needed
What You Bring
Were looking for someone who combinestechnical know-howwithexceptional communication skillsand a passion for customer success.
Must-haves:
- Bachelors degree in Computer Science Information Systems Medical/Hospital Informatics or a related field
- 13 years of experience with diagnostics laboratory informatics applications
- Strong understanding of laboratory workflows and systems (e.g. LIS middleware analyzer management inventory systems)
- Hands-on experience with implementation configuration and support
- Proficiency in tools like MS Office MS Project or SmartSheet
Nice-to-haves:
- Experience with training and supporting end users
- Ability to work independently with a high level of commitment and quality
- A proactive mindset with a focus on innovation and continuous improvement
Why Join Us
- Be part of a mission-driven team transforming healthcare through digital innovation
- Work in a collaborative supportive environment where your ideas matter
- Enjoy opportunities for travel growth and professional development
Ready to Make a Difference
If youre excited about using your technical skills to improve healthcare outcomes and thrive in a client-facing role wed love to hear from you!
Apply now and help shape the future of diagnostics.
The base pay for this position is
N/A
In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Field Services
DIVISION:
CRLB Core Lab
LOCATION:
Italy > Milan : Viale Edison 110 Edison Park Centre
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable