Job Title: Sales Manager - Middle East & Diplomatic Luxury Leisure
Department: Proactive Sales Sales & Marketing
Inspired and Supported by: Senior Sales Manager Luxury Leisure
Your purpose will be: The Savoy A Fairmont Managed Hotel is seeking a dynamic and highly motivated Sales Manager to join our Sales team. This role will focus primarily on supporting Middle East & Diplomatic market and will work closely under the guidance of the Senior Sales Manager Luxury Leisure.
The ideal candidate will be passionate about luxury hospitality highly organised commercially driven and relationship-focused. This role requires a team player who is proactive detail-oriented and confident in engaging with high-end clients travel advisors and industry partners.
You will be accountable for:
Sales Support & Coordination
- Manage and grow key accounts in Middle East & Diplomatic segment.
- Coordinate sales activities appointments and follow-ups with travel partners and agencies.
- Maintain up-to-date sales presentations reports and production figures.
- Support the Leisure department with sales activities appointments enquiries and administration tasks.
Client Relationship Management
- Develop and maintain strong relationships with Middle Eastern leisure travel agents & Embassies.
- Deliver timely professional responses to client inquiries in line with Savoy standards.
- Support on fam trips site inspections and trade shows.
Market Development
- Assist in identifying new business opportunities and potential accounts to target.
- Represent The Savoy at trade shows roadshows and client events as required (occasional travel required).
Collaboration & Communication
- Work collaboratively with the marketing reservations and revenue teams to ensure seamless execution of sales strategies.
- Prepare and share weekly sales updates and account performance reports.
Qualifications :
What you will need to do in this role
- Experience in sales reservations or client-facing roles within luxury hospitality or travel preferred.
- Strong communication skills (verbal and written) with confidence in client interaction.
- Fluency in English is essential; Arabic is a strong advantage.
- Organised self-motivated and able to manage multiple tasks with attention to detail.
- Strong knowledge of the luxury travel industry and/or key markets (Middle East).
- Passion for luxury service storytelling and building genuine relationships..
Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information :
Whats in it for you
- Competitive salary pension
- Accrued holidays
- Exclusive discounts:
- Savoy Fairmont Raffles and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars Afternoon Tea spa florist and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access
- Local discounts for F&B and retail
Remote Work :
No
Employment Type :
Full-time