Job Description: Salesforce CLM Developer (8-10 Years Experience)
Job Title: Salesforce CLM Developer
Location: India
Experience: 8-10 Years
Job Overview:
We are seeking a highly skilled and experienced Senior Salesforce CLM Developer to join our dynamic team. The ideal candidate will have extensive expertise in developing and implementing DocuSign Contract Lifecycle Management (CLM) solutions with a strong focus on Salesforce CLM. This role will play a pivotal part in enhancing our contract management processes optimizing workflows and ensuring seamless integration with enterprise systems. Our work environment fosters skill development innovation and collaboration encouraging team members to build new capabilities and discover their potential.
Key Responsibilities:
- Design develop and implement DocuSign CLM solutions to meet organizational needs.
- Customize and configure DocuSign CLM to enhance contract management workflows and improve user experience.
- Lead integration of DocuSign CLM with other enterprise applications to streamline processes and ensure data consistency.
- Develop and maintain comprehensive documentation for system configurations workflows and integrations.
- Provide technical support and guidance to end-users enabling them to fully leverage DocuSign CLM capabilities.
- Identify opportunities to optimize and automate contract management processes using DocuSign CLM.
- Collaborate with cross-functional teams to gather and analyze requirements and translate them into technical specifications.
- Work closely with business teams to understand their needs and provide technical expertise.
- Partner with developers and architects to design and implement CLM enhancements and integrations.
- Participate in code reviews providing constructive feedback to ensure code quality and adherence to best practices.
- Stay updated with the latest developments and best practices in DocuSign CLM and related technologies.
- Mentor and provide technical guidance to junior developers and team members.
Mandatory Skills:
- Salesforce
- Salesforce CLM
- DocuSign
Required Qualifications:
- Bachelor’s degree in Computer Science Information Technology or a related field.
- Minimum of 8 years of experience in CLM development and implementation with a strong focus on Salesforce CLM.
- Proficiency in JavaScript HTML CSS and other web technologies.
- Strong understanding of Salesforce architecture data model and security.
- Experience with relational databases data modeling and ETL tools.
- Familiarity with Agile development methodologies and version control systems.
- Salesforce Certified CLM Specialist certification is highly preferred.
- Strong communication and interpersonal skills with the ability to articulate technical concepts to non-technical stakeholders.
Preferred Skills:
- Experience in providing technical guidance and mentorship to junior developers.
- Proven ability to collaborate with cross-functional teams and translate business requirements into technical specifications.
Fitment Matrix for Salesforce CLM Developer
Must-Have Criteria (Mandatory Requirements)
These are essential skills qualifications and experiences required to perform the core responsibilities of the role effectively. Candidates must meet these criteria to be considered.
Criteria | Description | Weightage (%) | Evaluation Metrics |
CLM Development Experience | Minimum 8 years of experience in CLM development and implementation with a strong focus on Salesforce CLM. | 25% | - 8 years with proven Salesforce CLM projects (portfolio or case studies). - 6-7 years with some CLM exposure. - <6 years or no Salesforce CLM focus may disqualify. |
Salesforce & DocuSign CLM Expertise | Proficiency in Salesforce Salesforce CLM and DocuSign for designing developing and implementing CLM solutions. | 20% | - Expert in Salesforce CLM & DocuSign with project evidence. - Proficient with limited project experience. - Basic or no practical experience may disqualify. |
Web Technologies Proficiency | Proficiency in JavaScript HTML CSS and other web technologies for CLM customization. | 15% | - Advanced proficiency with project experience. - Intermediate skills with some application. - Basic or theoretical knowledge may disqualify. |
Salesforce Architecture Knowledge | Strong understanding of Salesforce architecture data model and security. | 15% | - Deep knowledge with practical application. - Moderate understanding with some gaps. - Limited or theoretical knowledge may disqualify. |
Database & ETL Knowledge | Experience with relational databases data modeling and ETL tools for data consistency and integrations. | 10% | - Strong experience with databases/ETL tools. - Moderate experience with some tools. - Basic or no practical experience may disqualify. |
Communication & Collaboration | Strong communication and interpersonal skills to articulate technical concepts and collaborate with cross-functional teams. | 10% | - Excellent communication with proven collaboration. - Good communication with some team experience. - Limited skills or collaboration experience may disqualify. |
Subtotal Weightage for Must-Have: 95%
Good-to-Have Criteria (Desirable Attributes)
These are additional skills qualifications and experiences that enhance a candidate’s suitability but are not mandatory.
Criteria | Description | Weightage (%) | Evaluation Metrics |
Certifications | Salesforce Certified CLM Specialist or other Salesforce certifications. | 3% | - Holds Salesforce CLM Specialist certification (highly valued). - Other Salesforce certifications (e.g. Platform Developer App Builder). - No relevant certifications acceptable but less competitive. |
Agile & Mentorship Experience | Familiarity with Agile methodologies version control systems and experience mentoring junior developers. | 2% | - Extensive Agile experience and mentorship. - Moderate Agile exposure with some mentoring. - Limited or no experience acceptable but less competitive. |
Subtotal Weightage for Good-to-Have: 5%
Total Weightage: 100%
Evaluation Guidelines
- Must-Have Criteria: Candidates must demonstrate proficiency in all Must-Have areas to be considered viable. Failure to meet any of these (e.g. insufficient experience in Salesforce CLM or DocuSign) may lead to disqualification.
- Evaluation: Assess through resumes interviews and evidence like project portfolios or technical assessments. For example ask: “Describe a Salesforce CLM project where you customized workflows or integrated with other systems.”
- Good-to-Have Criteria: These attributes differentiate top candidates but are not mandatory. Candidates with these qualities (e.g. certifications Agile experience) are more competitive.
- Evaluation: Probe with questions like: “Do you hold any Salesforce certifications” or “Have you mentored developers or worked in Agile teams”
- Weightage Application: Use weightages to prioritize Must-Have criteria during screening. Good-to-Have criteria contribute minimally but can break ties between equally qualified candidates.
Fitment Thresholds
- Highly Suitable: Meets all Must-Have criteria with strong evidence (e.g. 8 years in Salesforce CLM proven expertise in DocuSign) and at least one Good-to-Have attribute (e.g. certification).
- Suitable: Meets all Must-Have criteria with moderate proficiency (e.g. 6-7 years in CLM good technical skills) but may lack Good-to-Have attributes.
- Not Suitable: Fails to meet one or more Must-Have criteria (e.g. <6 years of CLM experience no Salesforce CLM knowledge).
How to Use the Matrix
- Resume Screening: Filter candidates based on Must-Have criteria ensuring they meet the minimum 8 years of CLM experience proficiency in Salesforce CLM/DocuSign and other mandatory skills.
- Interview Assessment: Validate Must-Have skills through technical questions and project discussions. Check Good-to-Have attributes to identify standout candidates.
- Decision Making: Prioritize candidates who meet all Must-Have criteria. Use Good-to-Have criteria to rank top candidates or resolve ties.
Key Notes
- Must-Have Priority: Focus on mandatory skills (Salesforce Salesforce CLM DocuSign) and experience. Candidates lacking these are unlikely to succeed in the role.
- Good-to-Have Advantage: Certifications (e.g. Salesforce CLM Specialist) and Agile/mentorship experience enhance a candidate’s profile but are not deal-breakers.
- Evidence-Based Evaluation: Request project examples certifications or technical assessments to verify claims especially for Must-Have criteria.
If you need a sample candidate evaluation a spreadsheet template or tailored interview questions to assess these criteria please let me know!