SAIL (Sailor Assistance and Intercept for Life) Case Manager Supervisor

The SAIL (Sailor Assistance and Intercept for Life) Case Manager Supervisor oversees and coordinates SAIL tasks ensuring timely high-quality services. They regularly collaborate with NAFI (Department of Defense organization) on staff schedules performance and quality assurance reviews and participate in NAFI QA activities. They conduct quarterly QA/risk reviews of SAIL records per Navy requirements summarize findings for government oversight and ensure compliance with FFSP (Navy Fleet and Family Support Program) standards. They monitor SAIL Case Manager training productivity and documentation in FFSMIS (Fleet and Family Support Management Information System) ensuring data security in line with Telework SOUs and Telehealth Guidance. If needed they perform additional tasks when SAIL Case Manager vacancies arise.

*This position is contingent upon future award

**This position is remote; however candidates MUST be located within 60 miles of Joint Base Pearl Harbor-Hickam (Honolulu)

MUST be a US Citizen with the ability to obtain a Public Trust Clearance

Responsibilities

• Oversees day-to-day operations of the SAIL (Sailor Assistance and Intercept for Life) case management team provides clinical supervision and ensures continuous improvement in service delivery

• Leads guides and supervises SAIL case managers ensuring high-quality service delivery and adherence to NFFSP (Navy Fleet and Family Support Program) standards

• Facilitates team meetings and one-on-one supervision to review complex cases and provide professional development

• Monitor the performance of SAIL case managers providing feedback performance evaluations and coaching

• Monitor and manage caseloads to ensure all Sailors identified for the SAIL program receive appropriate intervention and follow-up care

• Ensures case management services are documented accurately and in compliance with NFFSP protocols in FFSMIS (Fleet and Family Support Management Information System)

• Develop and implement policies and procedures to enhance the effectiveness and efficiency of SAIL service delivery

• Collaborate with all NFFSP functional areas command leadership and medical providers to coordinate comprehensive support for Sailors at risk for suicide

• Represent the SAIL program in meetings briefings and working groups providing expert input on suicide prevention and case management strategies

• Implement quality assurance measures to monitor the effectiveness of the SAIL program and ensure compliance with Navy standards and ethical guidelines

• Conduct regular audits and case reviews of documentation case management files and service delivery processes to ensure accuracy and compliance

• Oversee the collection analysis and reporting of data related to the SAIL program including service utilization outcomes and trends

• Ensure that all required reports are completed accurately and submitted on time to NFFSP leadership and stakeholders

• Use data to identify areas for program improvement and inform decision-making at the leadership level

Requirements

• Must meet or exceed the requirements for Tier III qualified clinical practitioners including a Masters degree in counseling social work marriage and family therapy or a doctoral degree in clinical or counseling psychology and a one-year clinical internship accredited by APA.

• Must hold a current valid and unrestricted clinical license from a state or U.S. territory authorizing independent clinical practice in counseling clinical social work marriage and family therapy or clinical/counseling psychology.

• Must have two years full-time clinical experience post-independent licensure or certification and at least 5 years specialized experience in providing clinical counseling supervision for a program of similar scope and scale.

This position supports the Navy Fleet and Family Support contract. NFFS delivers comprehensive Fleet and Family Support Program (FFSP) services worldwide ensuring consistent high-quality support for active-duty Sailors retirees eligible civilians overseas and their families. The program implements evaluates and continually refines established FFSP offeringsdeveloping the concepts structures and processes needed to maximize well-being across all installations. Key objectives include providing global staffing to supplement existing FFSP personnel through remote or surge/on-demand support and delivering webinar hosting production and facilitation via a robust learning-management system.

Come break things (in a good way). Then build them smarter.

Were the tech company everyone calls when things get weird. We dont wear capes (theyre a safety hazard) but we do solve high-stakes problems with code caffeine and a healthy disregard for how its always been done.

Original Posting:

For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.