Location Services Specialist/Meeting & Events
Location Services Specialist/Meeting & Events
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Job Description
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
As a Location Services Specialist you will coordinate office maintenance vendor selection and building-related requests while ensuring seamless operational support. You will manage inventory oversee mail and file services and assist with new hire onboarding to facilitate workplace efficiency. Additionally you will support visitor management event coordination and collaborate with leadership to implement national programs that enhance office functionality.
This position executes office operations activities and provides hands on day-to-day support to ensure the location is running efficiently. Responsible for heavy interaction with building management vendors internal clients external clients and other Enterprise Support Services personnel. Responsible in tandem with the Location Services Manager or Supervisor to ensure the location is safe well-maintained and clean.
This position is responsible to support the Location Services Manager or Supervisor to coach Location Services staff as well as provide expertise to avoid building system failures. May act in the Location Services Managers or Supervisors absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations directing callers to the appropriate individual greeting visitors and altering appropriate party or visitor arrival. May also provide administrative assistance performing and working on intermediate to advanced administrative documents (Word Excel and PowerPoint).
This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the RSM experience.
Responsibilities:
- Provides routine direction and support as necessary in one or more of the following areas:
- Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs
- Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs
- Visitor management and reception activities ensuring quality customer service
- Conceptualizing planning and executing events from start to finish.
- Liaising with internal clients to understand their needs goals and budgets for the event.
- Coordinating catering audio-visual equipment and other necessary services.
- Troubleshooting any issues that arise during meetings and events
- Address and resolve issues that may arise during the meeting/event.
- Craft compelling content including monthly newsletter internal social media posts email campaigns and other activity materials.
- Other duties as assigned
Qualifications:
EDUCATION
High school diploma
TECHNICAL/SOFT SKILLS (Required)
Ability to communicate both verbally and in writing with diverse audiences
Advanced Microsoft Office skills Canva or other graphic design software
Strong grammar and proofreading knowledge and experience
Ability to prepare chats graphics and tables etc.
Ability to manage multiple tasks and projects
Basic to intermediate knowledge of lighting HVAC and plumbing
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Able to lift up to 40 lbs.
Able to stand on your feet for extended periods of time
Must be punctual and able to adapt to changing schedules
Able to convey instructions clearly and concisely and be responsive to staff or vendors when they inquire
Effective organization and time management skills
Maintain professionalism in demeanor conversation and dress
Strong attention to detail
Strong ability to mange multiple tasks prioritize effectively and meet deadlines.
Excellent verbal and written communications skills for interacting with various stakeholders.
Ability to address and resolve issues quickly and effectively.
EXPERIENCE
3 to 5 years experience in a related field or area
Demonstrated experience managing multiple projects
LEADERSHIP SKILLS (Required)
Ability to respond positively to changing circumstances seek and implement change to drive business improvement and serve as a model of the change
Work collaboratively with Location Services Supervisors/Managers to provide support across the enterprise particularly during peak times
Work collaboratively with Location Service Manager to provide support during the business planning process
PREFERRED REQUIREMENTS
Excellent follow up
Prior experience in a professional office environment
- *This position requires an individual to be in-office 5 days per week*
At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law including but not limited to the California Fair Chance Act the Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the San Francisco Fair Chance Ordinance. For additional information regarding RSMs background check process including information about job duties that necessitate the use of one or more types of background checks click here.
At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $46100 - $73700Required Experience:
Unclear Seniority
Employment Type
Full-Time
