Field Application Specialist Spain
Field Application Specialist Spain
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ABL is looking for a Field Application Specialist in Spain to:
- Provide 1st and 2nd level application support for our molecular and gene testing product portfolio (PCR Sanger sequencing NGS) and for device installation
- Support our affiliates and distributors in all application-related tasks including installation demonstration on-site validation training and troubleshooting
- Ensure that product updates complaint handling and post marketing surveillance are dealt with efficiently and effectively
- Develop and conduct product and application training
- Contribute to customer relationship management understanding customer needs setting appropriate product and performance expectations and gathering market intelligence regarding competitive information and new sales opportunities
- Feedback information to Product Marketing Scientific Technical R&D QM and other teams across the organisation as appropriate to help in the accurate marketing / further development of our products
- Take responsibility for the application-related collaborations
- Support organisation and take part in user group meetings workshops and exhibitions
Qualifications :
- Degree in Chemistry Biochemistry Molecular Biology Genetics or Medicine or vocational training with specialisation in aforementioned subjects
- A minimum of 3 years hands-on experience in the areas of Sequencing ideally in a clinical laboratory setting or as a trainer or field application specialist would be ideal
- Understanding of data analysis software applications and/or bioinformatics tools and programs
- Ability to translate complex clinical medical and diagnostic issues into comprehensive language and illustrations
- Effective communication and teaching skills especially in the context of online training
- Clear vision of and commitment to providing exceptional customer service
- Pragmatic problem-solving and deadline-oriented approach
- Collaborative analytical structured and thorough work style
- Willingness to travel (up to 80%)
- Excellent English and Spanish language skills; knowledge of other European languages advantageous (French...)
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Laboratory Experience
- ADAS
- LAN
- Debugging
- Technical Writing
- Product Demos
- Customer Support
- Automotive Diagnostics
- Cloud Architecture
- Spectroscopy
- System Administration
- Unity
