Sr Consultant
Sr Consultant
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Job Description
At Forrester were trusted to work on trailblazing mission critical problems that business and technology leaders face today. Thats why were always looking to empower talented individuals to perform at their best every single day. Were proud of our community of smart people and vibrant voices who come together to do whats right by our clients and each other. Our success is driven by curiosity courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
Forresters Senior Consultant scopes and delivers research-based strategy consulting projects based on our published technology marketing CX and digital research.
Our ideal candidate has directly worked across digital transformation technology modernization and CX programs across the project lifecycle from inception to execution and preferably consulting background across business technology strategy enterprise architecture CX and digital strategy security and risk and/or data and analytics.
This role requires experience in helping define strategies; operating models; reference architectures; business cases; and transformation roadmaps supporting digital IT marketing and customer experience initiatives across different industries and sectors. The successful candidate can use this as opportunity to design promote and deliver consulting projects that leverage our research on defining future states building business cases conducting maturity assessments and defining roadmaps.
Senior Consultants have three major responsibilities:
1) Partner with our sales reps and business development directors to promote our research-based consulting capabilities with prospects and clients.
2) Create high-quality research-based consulting deliverables such as business cases maturity assessments strategic roadmaps vendor selection recommendations Total Economic Impact (TEI) studies market research or performance metrics reviews.
3) Partner with other consultants and research analysts to develop repeatable consulting offerings based on our published methodologies.
Job Description:
Achieve quarterly personal revenue targets by delivering research-based consulting projects. These include conducting intake interviews analyzing data using a published methodology to evaluate inputs synthesizing conclusions and developing recommendations.
Develop high-quality well-structured and user-friendly Microsoft PowerPoint Word and Excel client deliverables.
Present or co-present findings and recommendations to clients.
Partner with sales reps to identify prospects for consulting offerings based on analysis of clients and prospects who attend Forrester events and workshops request analyst inquiries or read research reports.
Establish and manage client expectations on timelines and deliverables ensuring adherence to project commitments.
Identify opportunities for new research streams based on feedback from clients and trends in our engagements with clients.
Develop sample deliverables and associated marketing materials for repeatable consulting offerings based on our published research.
Job Requirements:
Native/fluent English Dutch and/or German is a plus.
A strong academic record.
Experience with digital CX and IT modernization programs and delivery efforts across marketing sales and customer service functions of organizations.
Background in designing and delivering digital transformation CX transformation and IT modernization programs preferably in the areas that support an organizations interactions with its customers (e.g. digital digital experience CX customer service customer analytics marketing technology etc.).
Demonstrated ability to achieve key performance metrics such as utilization rates or revenue targets.
Enthusiasm to simultaneously work on multiple strategy projects balancing the needs of each to achieve superior client satisfaction.
Success in preparing deliverables for clients owning and delivering the finished product and taking the outputs of workshops and creating client-facing deliverables for delivery to C-level business executives.
Strong communication analytical and client-facing skills.
Flexibility and adaptability to change direction based on client and business needs.
Strong project management skills.
Previous collaboration with subject matter experts with deep content knowledge.
Deeper knowledge on one or more of the following is a plus: technology strategy technology operating model design IT organization design governance enterprise architecture cloud computing data management and AI.
The ability to travel (approximately three to five days per month).
Were a network of knowledge and experience leading to richer fuller careers. Here were always learning. Whether you want to hone your strengths or discover new ones Forrester is the place to go for it. Its a place where everyone is given the tools support and runway they need to go far. Well be right there beside you every step of the way.
Lets be bold together.
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Here at Forrester we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forresters recruitment process. If you would like to discuss a reasonable accommodation please reach out to.
Data Protection
The information provided by you in this application will be used for the purposes of recruitment and for successful applicants only for personnel administration and management purposes and to comply with the employers obligations regarding the retention of employee records. If your application is unsuccessful Forrester Research Inc. its subsidiaries affiliates and/or service providers (collectively Forrester) will retain your personal information on secure file solely to consider you for future recruitment opportunities.
By submitting your resume/CV you consent to Forresters retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forresters offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
Required Experience:
Senior IC
Employment Type
Full-Time
