Job: Supervisor- Heart & Vascular
Classification: Salaried/Exempt
Job Category: 1.2 First / Mid-Level Officials and Managers
Position Summary
The Clinic Supervisor will assist with overseeing the office functions of the clinic including patient reception client data collection records storage employee scheduling and evaluations and billing. The Supervisor ensures proper registration of patients in the Electronic Medical Record and provides knowledgeable and timely responses to patient inquiries.
Essential Functions
-Assist manager with overseeing office functions including patient reception client information collection records storage and data collections.
-Assist manager with clinic scheduling and staffing.
-Assists patients with financial arrangements for balances due for self-pay patients.
-Verifies patient insurance coverage to determine co-pays deductibles and coinsurance.
-Assists patient inquiries related to charges balances insurance payment and/or denials of benefits.
-Assist manager with forms and information related to available local and state assistance programs.
-Serves as a focal point for problem resolution within the clinic.
-Prepares daily reports showing daily collections and verification of deposits.
-Works with manager and other staff members to improve existing procedures methods services and programs and implements any changes.
-Appropriately requisitions maintains and disposes of inventory and insures the safe storage of materials.
-Maintains contact with employees medical staff providers and patients to discuss services problems and information.
-Works with the manager medical director and midlevel providers to ensure quality of all clinical services.
-Adheres to and follows all patient experience initiatives.
-Reports to and departs from work on time and as scheduled.
-Performs other duties as assigned.
-Must be able to deal with stress while maintaining composure.
-Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).
Work Experience
-Three years office experience in a complex medical office preferred.
-One year of Supervisory experience preferred.
Education
-Associate degree in related field preferred.
Physical Demands and Work Environment
Lifting/Carrying Pushing/Pulling
Lbs. % Time Lbs. % Time
Movement % Time
Bend/Stoop/Twist 0-33
Crouch/Squat 0-33
Kneel/Crawl 0-33
Reach above Shoulder 0-33
Reach below Shoulder 0-33
Repetitive Arm None
Repetitive Hand 34-66
Grasping 0-33
Squeezing 0-33
Climb Stairs 0-33
Walking Uneven 0-33
Walking Even 34-66
Environment % Time
Indoors 67-100
Outdoors 0-33
Extreme Heat None
Dusty None
Excessive Noise 1-33
Equipment % Time
Motor Vehicles None
Foot Pedals None
Extreme Heat None
Dusty None
Excessive Noise 0-33
Work near % Time
Machinery 0-33
Electricity 0-33
Sharps 34-66
Chemicals 0-33
Fumes 0-33
Heights None
Vision
Depth Perception Required
< 20 Required
Color Not Required
Peripheral Required
Endurance Hours at Once Total in 12HR
Sit 1 3
Stand 4 4.5
Walk 4 4.5
| Required Experience:
Manager