Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.
Working under general direction Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However at the agencys discretion Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs.
Social Worker II differs from Social Worker III in that the latter is the advanced journey level assigned the more complex cases specialized functions and/or leadworker duties.
SUPERVISION EXERCISED AND RECEIVED Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor or other higher-level supervisor or manager.
SOCIAL WORKER SERIES RECRUITMENTS This job posting is being advertised in conjunction with the following job postings in the Social Worker series of classifications for Calaveras County.Candidates interested in this position who may also meet the qualifications of other levels in this series should apply to all the levels they qualify for linked below:
Duties may include but are not limited to the following:
Conducts interviews with clients family members and others in their home in the office or via telephone to assess the basic social physical and mental needs of clients and obtain health information in order to identify and provide social services
Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
Assesses reports of suspected abuse; may be required to work on-call; may provide information to law enforcement or district attorneys
Develops and carries out culturally sensitive non-complex to moderate treatment plans for an assigned caseload in conformance with agency state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients behalf for most appropriate services including enabling services
Assists applicants and recipients in utilizing available resources
Interprets policies rules and regulations of the agency to applicants clients and others within the scope of their responsibility
Makes home visits in connection with casework assignments
Prepares and maintains case records and databases; communicates decisions timelines recommendations and case plans to clients families and service providers
May testify in court
May be assigned to specialized functions
Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
Receives casework consultation from professionally trained staff members
Provides community outreach for various agency programs
Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
Performs related duties as assigned
Carrying a caseload that includes cases with issues of moderate difficulty
Counseling or supporting clients with complex or specialized needs; provides crisis intervention
Providing self-help information education and services; works with client and caregivers to develop and improve caregiving and independent living skills
Obtaining and evaluating policy medical and psychological reports
May serve as mentor to staff orients staff provides training and guidance on cases
EMPLOYMENT STANDARDS Note: The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition Section. Knowledge of:
Principles and practices of organization workload management and time management
Principles and practices of note taking report writing English composition grammar punctuation and spelling
Phone etiquette and interview techniques
Socio-economic conditions and trends
Basic principles of individual and group behavior
Current issues in the field of social welfare
Role and responsibilities of social workers
Principles of interviewing and problem-solving methodology
Basic public welfare programs on the Federal State and local level
General principles of public assistance policies and programs
Developing and preparing court report case plans case narratives and safety plans in automated computer systems
Entering and retrieving data and narratives from automated computer systems
Basic principles and techniques of interviewing and recording of social casework
Laws rules and regulations governing the operation of the public welfare agency and the role of a social worker
Community organization and the social problems calling for the use of public and private community resources
Basic principles involved in the nature growth and development of personality and in-group processes
The medical legal economic and social management needs of individuals and families with special medical needs such as HIV disease drug dependency the medically fragile child Alzheimers and the terminally ill
The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
Basic psychopathology the different types of mental illness diagnoses how mental illness affects human behavior and mental health services and treatments utilized by clients
Ability to:
Understand and learn the agency programs policies and procedures
Obtain facts and recognize the relevance and significance
Organize and maintain work detail
Establish and maintain effective client rapport and professional working relationships with agency staff clients and others
Communicate effectively both orally (phone and in person) and in writing
Analyze situations and adopt effective courses of action
Interpret and explain to the applicant recipient or others public social service programs policies rules and regulations
Develop skill in interviewing case recording and interpretation
Work within a community setting and effectively use appropriate resources and services
Maintain confidentiality in accordance with legal standards and/or county regulations
Work effectively in emotionally charged or stressful settings/emergencies
Operate a personal computer and other office equipment and software
Analyze data interpret and apply directions rules policies procedures and regulations and develop appropriate responses
Accept and use constructive feedback
Interact professionally and respectfully with clients including difficult hostile or distressed clients
Respect cultural differences
Work with cases varying in difficulty /clients including clients with dual diagnoses potentially dangerous clients or legally complex cases
Analyze data from multiple sources interpret and apply complex directions rules policies procedures and regulations and develop appropriate responses
Minimum Qualifications
Pattern 1: One (1) year of full-time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county;
OR
Pattern 2: One (1) year of full-time social work case management experience**; AND thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare social/human services sociology or other social or behavioral science*;
*Examples of acceptable social or behavioral science courses include: anthropology criminal justice education ethnic studies history human development human services law nursing nutrition psychology public health social welfare sociology welfare womens studies.
**Qualifying social work case management includes direct case work management such as: assessment evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services.
Supplemental Information
ADDITIONAL INFORMATION
A valid driver license may be required at the time of appointment and employees may also be required to drive their own car provide proof of car insurance and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
Position may require: pre-employment drug testing; physical and fingerprinting for a background investigation; ability to work a flexible work schedule; and ability to travel within the state and work out of the county.
Government agencies accessing US government information which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information.
Background checks are required and must be repeated every 5 years. Background requirements consist of three components which include fingerprinting citizenship verification and local law enforcement checks.
Applicable agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
TRAINING & EXPERIENCE EXAMINATION WEIGHTED 100% The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a order to obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination. Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
ELIGIBLE LIST INFORMATION A departmental open eligible list will be established for the county of Calaveras. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
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