The Amazon Extra Large (AMXL) team is a single-threaded organization that owns the End-to-end Customer experience for heavy and bulky products. AMXL consolidates supply chain tech FC operations transportation delivery stations and last mile delivery. We also provide special handling services such as Room of Choice delivery Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU. We make complex problems fun working backwards from our customers! The transportation network encompasses all of the operations required to deliver worldwide shipments from our fulfillment channels to our customers.
We are seeking a Senior Program Manager to join our Third Party Carrier Logistics Short/Medium term planning and execution team. This role is pivotal in shaping the future of our transportation network focus on enhancing contribution profit by strategically managing performance and capacity for AMXL 3P carriers
The position is designed to ideate implement and execute innovative supply chain solutions that would create seamless flow of packages across Amazon Supply Chain.
Key job responsibilities
- Ensure a best-in-class safety quality and productivity metrics
- Analyze key metrics from the operation of the program such as onboard schedule payment implement initiatives to drive improvements including new technology developments.
- Influence third party (3P) carrier leadership and Amazon partner teams to identify and drive process improvements that improve service
- Lead and coordinate large complex projects with multiple stakeholders
- Develop innovative supply chain solutions to increase AMXL delivery capacity reliability and High Volume Event (HVE) performance
- No travel required.
About the team
The Amazon Extra Large (AMXL) supply chain team is looking for an experienced leader with a strong record of achieving results to join our team. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers homes. Not only do we deliver large parcels we unpack assemble install and sometimes even do tests hauling away old items as needed. We are seeking an experienced leader for an exciting opportunity to work in the transportation delivery space to drive forecasting capacity planning and launching new delivery this role you will deal with ambiguity identify problem statements and develop innovative solutions to improve Customer Experience reduce cost and create a best in class home delivery network.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.