Canada / Service Sales Engineer

Responsibilities / Tasks

We are currently seeking a highly qualified candidate for a Canada Territory Service Sales Engineer position to join our team. The desired candidate willresides in the Canada within an hour of a metropolitan airport. This position requires the ability to travel up to 60% of the time; within the assigned territory as well as some international travel may be required.

The Service Sales Engineer has the responsibility to promote and secure the sale of spare parts repairs field service equipment upgrades and service level agreements for the NAM equipment business. S/he is responsible for the development and implementation of the group-wide sales strategy ensuring a coordinated customer approach with counterparts in Service Sales Solutions to effect and realize joint opportunities.

The tasks and responsibilities for the role include:

• Work with the Manager of Service Sales and other business areas to fine-tune and implement a service sales strategy for area of responsibility

• Lead service sales activities for the area of responsibility and prioritize initiatives

• Coordinate service sales planning forecasting and reporting for respective product group

• Work together with the new equipment/project sales teams to ensure a coordinated sales approach.

• Identify opportunities for service sales

• Actively manage key customer accounts

• Operate in partnership with new equipment sales team to identify up-sell and cross-sell opportunities to maximize revenue and improve overall customer experience.

• Effect sales of GEA equipment services North America; representing the company in a professional manner in the fields of spare parts repairs and field service:

• Travel to potential and existing clients to secure additional orders/agreements for spare parts repairs service projects and field service. The customer visits shall include necessary presentations/demonstrations as required to enhance the sales opportunity and promote GEA.

• Actively promote smaller-scale projects (Upgrades) and plant service level agreements.

• Assist with large project spare parts/repair orders provide quotes follow up and ensure the sale is executed promptly.

• Participate in the negotiation of offers quotations and contracts (T&Cs)

• Develop the correct sales contacts/approach and final proposal in consultation with the appropriate GEA parties to offer the best value proposition to our customers.

• Use and implement sales tools update frequently

• Participate in trade shows promoting equipment service sales activity along with new equipment sales.

• Provide market feedback (competition trends etc.) to equipment and solutions service sales management.

• Utilize all available GEA resources to generate sales new equipment salespersons field service technicians.

Your Profile / Qualifications

Experience

• 5 yearsof service sales or capital equipment sales experience;

• Experience working an assigned territory & comfortable with frequent travel;

• Familiarity with the concept of service offerings and local market requirements of different customer groups a plus;

• Excellent communicator written and verbal able to work with individuals (internal and external) across a wide range of levels functions brands and cultures;

• Capable of implementing strategic service sales plan;

• BS or equivalent in Engineering preferred;

• Ability to travel up to 60% of the time; some international travel may be required.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age sex race color religion world view national origin genetics disability gender identity marital status sexual orientation veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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