In-Room Dining Server - Waldorf Astoria New York
In-Room Dining Server - Waldorf Astoria New York
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$ 16 - 21
1 Vacancy
Job Description
What are we looking for
We are looking for an In-Room Dining Server who is passionate about hospitality and committed to delivering an exceptional luxury in-room dining experience. The ideal candidate will have a refined presence and the ability to anticipate guest needs providing personalized service that elevates the guests stay and aligns with our pursuit of Forbes 5-Star recognition. You will take pride in creating a seamless and memorable experience for each guest ensuring that every detail is attended to with the utmost care and sophistication. A genuine commitment to upholding the highest standards of luxury service is essential and we are seeking someone who understands the nuances of exceptional hospitality.
The ideal candidate will possess the following qualifications:
- A passion for delivering next-level service with a focus on creating a refined luxury dining experience for each guest in the comfort of their room.
- Prior experience in a luxury hotel or similar environment is strongly preferred with a strong understanding of the attention to detail and professionalism required to meet Forbes 5-Star standards.
- Previous in-room dining experience is preferred but a commitment to excellence and an understanding of luxury service are paramount.
- Excellent interpersonal skills with the ability to engage guests in a warm friendly and professional manner while maintaining an air of refinement and sophistication.
- A keen eye for detail and the ability to create a luxurious atmosphere in the guest room ensuring every aspect of the service is executed flawlessly.
- A proactive attitude anticipating guest needs and responding promptly to requests with a genuine sense of care.
- Strong communication skills with the ability to collaborate effectively with team members while providing outstanding service to guests.
- A deep understanding of luxury service with the ability to exceed expectations in every interaction ensuring guests feel valued and cared for.
- Must possess a valid alcohol awareness certification (e.g. TIPS ServSafe Alcohol) and Food Handler Card prior to being offered the position.
- Ability to work flexible hours including nights weekends and holidays as needed.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking#1 Worlds Best Workplace by Great Place To Work & FortuneWe support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-JP2
EOE/AA/Disabled/Veterans
After undergoing a transformative restorationWaldorf Astoria New Yorkis set to reignite its magnetic allure.Waldorf Astoria New Yorkis seeking a In-Room Dining Server to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh modern expression of its rich authentic legacy Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms 375 Private Residences 40000 square feet of event space holistic spa and wellness programming and a celebrity chef landmark destinations around the world Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
What will I be doing
As an In-Room Dining Server you will be responsible for delivering a personalized luxury dining experience directly in the guests room reflecting our aspiration to achieve Forbes 5-Star recognition. This role requires you to anticipate guest needs and create a seamless dining experience in the comfort of their room paying attention to every detail. Your goal is to exceed guest expectations by delivering an exceptional and thoughtful service that showcases a genuine sense of interest in the guests preferences. Specifically you will be responsible for performing the following tasks to the highest standards:
- Prepare and set up food in a thoughtful location ensuring each meal is presented in a way that elevates the guests experience whether served on a tray or placed on a dining table providing a luxurious and seamless in-room dining experience.
- Set tables according to specifications ensuring all elements including linens silverware glassware and garnishes are meticulously arranged to create a refined and elegant atmosphere for the guests meal.
- Deliver food and beverage orders to guests with care ensuring timely and precise delivery while attending to every detail to enhance the guests dining experience.
- Serve meals with attention to every detail including pouring wine tableside adding garnishes and ensuring that the service reflects the highest level of luxury and sophistication.
- Anticipate guest needs by offering proactive service and responding promptly to any requests ensuring that guests have everything they need to enjoy their in-room dining experience to the fullest.
- Collect guest trays and respond to additional requests in a professional friendly and efficient manner ensuring the guests space is kept neat and clean throughout their dining experience.
- Serve alcoholic and non-alcoholic beverages in accordance with federal state local and company regulations ensuring responsible service at all times while maintaining a polished and elegant presentation.
The rate of pay for this role is $16.5000 - $21.2488 and is based on applicable and specialized experience.
Employment Type
Full-Time
