DescriptionResponsible for the business aspects of a patients stay as well as patient focused care within the Medical Center. Duties include: maintaining census data scheduling tests and medical procedures receiving and maintaining inventory and other duties.
Responsibilities- Pre-admits patients to the Medical Center including taking reservations obtaining demographic insurance and other pertinent data discussing state mandatory regulations and in general what is to be expected upon admission.
- Admits patients to the Medical Center including verifying demographic and insurance information signing of forms collecting deposits and obtaining authorizations as necessary.
- Functions as liaison to insurance companies and the Medicaid Eligibility Office including screening requests for medical necessity obtaining prior authorizations when required pre-certifying admissions and assisting in document collection.
- Maintains census and charge data updating all prevailing systems and compiling information for charge capture.
- Schedules appropriate tests and medical procedures and follow-up appointments.
- Assists in chart completion process by maintaining and discharging charts in proper order compiling deficiency data and working with physicians to complete charts.
- Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate areas as necessary.
- Assists patients with guest services such as television and telephone service securing valuables etc. Provides information and makes referrals as appropriate.
- Receives and maintains business office inventory for the care center.
- Answers call system and refers to appropriate staff.
- Other duties as assigned including reporting/following up on lost/found patient property review of death certificates for completion and accuracy generation of reports etc.
QualificationsEducation requirements:
- High school diploma or GED
Experience requirements:
- At least 1 year previous related work experience
- Proven data entry and computer skills required
- Medical data base experience (i.e. Cerner IDX Eagle)
- Clerical skills (answering phones relaying messages reception correspondence etc.)
- Proven customer service experience in a healthcare environment
- Previous experience with insurance pre-certifications and discharging patients.
Collective bargaining unit: SEIU 1199-MSH
SEIU 1199 at Mount Sinai Hospital 406 - Emergency Room 406 - MSH Mount Sinai Hospital
Required Experience:
IC