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Medical Secretary
PACE (Program of All-Inclusive Care for the Elderly)
Monday-Friday 8:00AM-4:30PM.
Full Time Benefits
*Can be located in Sioux City Waterloo or Hiawatha/Cedar Rapids*
Under supervision of the PACE Business Manager will perform secretarial duties for PACE utilizing specific knowledge of medical terminology and hospital clinic or laboratory procedures. Duties include scheduling appointments entering authorizations compiling reports and handling outside correspondence including consultation reports.
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Care Coordination
Coordinates with PACE providers and participant on any outpatient services or referrals to outside specialty providers. Submits appropriate information to outside providers.
Schedule and confirm participant diagnostic appointments surgeries and medical consultations (All outside medical appointments and procedures.)
Maintains the authorization system with all appointments cancellations dates etc.. Also works the non-authorized pend report as instructed.
Coordinates with transportation and IDT regarding appointments.
Utilizes PACE third party authorization system to authorize all external appointments and communicates those authorization numbers to the external providers. Completes EMR tasks within time framed required.
Attends Interdisciplinary Team meeting to communicate appropriate information regarding medical procedures/appointments for participants.
Processes and tracks physician supplemental orders to assure timely paperwork.
Customer Service
May serve as backup for Front Desk Receptionist where duties could include receiving incoming phone calls and relaying them to appropriate personnel utilizing voice mail system and overhead paging greeting and screening visitors to Pace and notifying appropriate personnel of their arrival.
Uses a professional approach with all participants families staff and the general public.
Processes and tracks physician supplemental orders to assure timely paperwork.
Obtain medical information for clinical staff to review regarding specialty provider visits.
Education
High school diploma or GED.
Experience
Minimum of one year medical office experience required.
License(s)/Certification(s)
Maintain current Mandatory Reporter status
Knowledge/Skills/Abilities
Communication skills written and verbal planning and organizing prioritizing problem assessment and problem solving information gathering and information monitoring attention to detail and accuracy flexibility adaptability customer service orientation teamwork.
Other
Use of usual and customary equipment used to perform essential functions of the position.
Full-Time