drjobs Electronics Repair Center Manager

Electronics Repair Center Manager

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1 Vacancy
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Job Location drjobs

Jeffersontown, KY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description


Were looking for a hands-on Repair Center Manager to lead a small but vital technical repair team. This position is a backfill for a long-standing employee and is ideal for someone who thrives in a collaborative technician-led environment. If youre passionate about electronics repair ready to step into a leadership role and value an organized fair and team-first culture this could be the job for you.


What Youll Do

  • Lead and supervise a team of repair technicians
  • Plan and assign daily workloads; monitor progress and completion
  • Manage repair workflows ensuring timely and high-quality results
  • Provide hands-on repair supportespecially with complex jobs
  • Diagnose and repair electronic systems including: POS systems (hard drives displays) receipt printers Drive-thru headset systems etc.
  • Monitor inventory and place parts orders; track stock via CRM
  • Ensure accurate and timely repair documentation and invoicing
  • Collaborate with Sales to align on timelines and customer expectations
  • Train new team members through job shadowing and direct guidance
  • Maintain and improve productivity tracking in the CRM
  • Address team performance or attendance issues fairly and directly
  • Serve as the point of escalation for customer inquiries or issues

What Were Looking For

Required:

  • Strong background in electronics repair
  • Hands-on soldering experience
  • Comfortable managing a small independent team
  • Familiar with CRM systems and order/inventory tracking tools
  • Trustworthy organized and detail-oriented
  • High school diploma required

    Preferred:

    • Experience with: HME Panasonic Par Technologies 3M Epson POS terminals
    • Associate degree in electronics or related field
    • Previous supervisory or repair center leadership experience

    Employment Type

    Full Time

    Company Industry

    About Company

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