DescriptionThe Registrar is responsible for the business aspect of the patients visit to the Emergency Department as well as the patient focused care delivery within the department. Activities include: registration insurance verification and notification updating of financial and demographic information reception and other duties as assigned.
Responsibilities- Greet and direct patients visitors and staff.
- Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments takes messages and assures delivery of same.
- Collects and distributes patient referral information received from affiliated physicians.
- Escorts visitors and patients to appropriate areas; provides information to assist patient and/or visitors.
- Distributes departmental reading material such as Emergency Department brochure Health Care Proxy and Patient Bill of Rights. Ensures such documents are readily available.
- Registers patients by updating or entering patient demographic financial information and emergency contact data into the computer system.
- Verifies demographic information and insurance coverage by interviewing patient/family member/friend.
- According to policy and established procedure generates patients chart and attaches pertinent information such as Emerg Card Medicaid threshold and EMS sheet etc.
- According to policy and established procedure reviews discharged patient charts for diagnosis physician signature dictation code menu and appropriate forms for completion.
- According to established policy and procedure processes specimens for laboratory(ies) by assuring that specimens are appropriately labeled forms are competed and identification processes have been followed.
- File charts and retrieve old records.
- Retrieves completed charts addressograph plate and all supporting documents from patient treatment area.
- Enters data into required computerized system.
- Maintains patient recall file.
- According to policy and established procedures insured that all papers forms etc. are stamped appropriately.
- Logs patients on/in to the appropriate registration sheets/logs. Reconcile log books.
- Obtains signatures for consent.
- Makes clinic appointments.
- Other duties as assigned.
QualificationsEducation requirements:
Experience requirements:
- Computer experience required
- Ability to set priorities problem solve use proper judgement in difficult situations and be flexible
- Sufficient oral and written skills in the English language in order to communicate effectively
- 6 - 9 Months of health care experience in order to become familiar with policies and procedures preferred.
Collective bargaining unit: SEIU 1199-MSQ
SEIU 1199 at Mount Sinai Queens (Non nursing) 791 - ED Registrars - MSQ Mount Sinai Queens