Client: State of TN/TN TennCare
Job ID: 64766
Job Title: Managed Care Specialist
Location: 310 Great Circle Rd. Nashville Tennessee 37243
Estimated Duration: 09/08/2025 - 06/30/2026
Hybrid
Description
- Our Client is looking to hire a Managed Care Specialist for a hybrid role.
- No duplicate submissions
- Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office which varies by position department and business need. Training is extensive up to 6 weeks prescheduled virtual / in-office (by supervisor request) and contractors must attend training every day to build proficiency.
- No Preplanned PTO will be approved during training weeks.
- All candidates MUST be local to middle TN and able to commute to our Clients office in Nashville TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max 37.5 hours per week.
Key Responsibilities
- Determine individual and family eligibility for our Clients care programs.
- Assist in coordinating and communicating schedules to internal/external Clients.
- Conduct client interviews collect facts and information and compile case data to provide recommendations to an attorney.
- Timely management of casework including proper documentation and case resolution.
- Provide legal research analysis of legal papers and draft legal documents. Document findings accurately.
- Work efficiently / effectively in multiple databases to extract information.
- Attend workgroup meetings and participate in discussions.
- Assist leadership team as necessary.
Requirements and Skills
- Must have a bachelors or associate degree.
- A background in Paralegal studies is a plus.
- Work experience in a Legal environment a plus.
- Customer service or call center experience a plus.
- Proven technical skills (e.g. Microsoft Word Excel Outlook PowerPoint SharePoint etc.).
- Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
- Excellent verbal and written communications skills.
- Keen attention to detail and adherence to deadlines.
- Strong time management note-taking email organization and distribution skills.
- Critical thinking and problem-solving skills.
Other Important Information
- The position is a hybrid position in downtown Nashville TN. The contractor will work onsite and remotely based on the teams schedule.
- The position is contract for 12 months with an opportunity to be extended.
Type | Category | Qualification | Description | Competency | Required |
Education | Others | Bachelors or Associates Degree | Must have a bachelors or associate degree | Proficient (4-6 Years) | Yes |
Skills | Others | Critical thinking and problem-solving skills | Critical thinking and problem-solving skills. | Proficient (4-6 Years) | Yes |
Skills | Others | Communication Skills | Excellent verbal and written communications skills. | Proficient (4-6 Years) | Yes |
Skills | Others | Microsoft Office | Proven technical skills (e.g. Microsoft Word Excel Outlook PowerPoint SharePoint etc.). | Proficient (4-6 Years) | Yes |
Skills | Others | Paralegal | A background in Paralegal studies is a plus. | Novice (1-3 Years) | No |