Delivery Manager
Delivery Manager
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Job Description
Role : Delivery Manager
Skill set : Java Microservices API engagements Cloud DevOps
Location : Bellevue WA (Onsite)
Required Qualifications & Skills:
12 years of experience in IT service delivery or production support with at least 5 years in a leadership role.
Proven track record of managing large-scale production support environments (preferably enterprise platforms like SAP Oracle Salesforce or custom enterprise systems).
Strong knowledge and experience in APIs
Telco experience
Experience managing globally distributed teams of 100 FTEs.
Strong understanding of ITIL framework (ITIL certification preferred).
Demonstrated experience in stakeholder management service governance and delivery metrics.
Excellent problem-solving communication and organizational skills.
Strong analytical mindset with ability to leverage data for decision-making.
Experience in Agile/DevOps environments is a plus.
We are looking for a seasoned Technical Delivery Manager to lead large-scale mobile engineering engagements executed on an Agile Scrum methodology. The ideal candidate will have a strong background in microservices iOS/Android app development and cloud services with a proven ability to drive end-to-end delivery ensure production stability and support business growth. This is a high-visibility role requiring excellent communication stakeholder management and team leadership capabilities.
Key Responsibilities:
End-to-End Delivery Management: Lead cross-functional teams to deliver mobile and backend solutions across iOS Android microservices development background in C# .Net or Java
Client Engagement & Communication: Act as the primary point of contact for clients and stakeholders; ensure alignment of delivery with business objectives.
Work with customer and UST Leads on a daily basis reviewing the daily progress of the engagement suggest course corrections bring in innovative ideas mitigate risks and issues.
Prepare customer status reports and present it on a weekly monthly and quarterly basis.
Develop and track metrics/KPIs to detect the project health and trends and drive corrective measures
Should be able to articulate the business outcome delivered to the customer.
Technical Leadership: Provide direction on architecture development standards and best practices across mobile and backend teams.
Cloud Enablement: Oversee design and delivery of solutions on cloud platforms (AWS Azure or GCP) including infrastructure planning and scalability.
Production Support Oversight: Ensure 24x7 operational excellence manage incident responses root cause analysis drive automation and preventive actions.
Portfolio & Account Growth: Partner with Service lines and Account leaders to identify new opportunities lead solution discussions and contribute to business development and RFPs.
Agile/DevOps Implementation: Drive agile adoption CI/CD practices and automation initiatives across teams.
Team & Vendor Management: Manage internal teams;mentor coach and grow high-performing delivery teams.
Required Skills and Experience:
10 years of experience in software development and delivery; 5 years in a technical delivery or engineering management role.
Strong technical expertise in Java Spring boot microservices or C# .Net
Hands-on experience with native iOS (Swift) and Android (Kotlin/Java) app development.
Deep understanding of cloud platforms preferably AWS with exposure to serverless containerization and cost optimization.
Experience in production support incident management and driving SLA adherence.
Proven track record in client engagement portfolio growth and business development.
Strong interpersonal communication and stakeholder management skills.
Preferred Qualifications:
Prior experience in the telecom domain would be a plus.
Exposure to observability tools (e.g. Splunk Dynatrace) and mobile release management tools (e.g. App Store Firebase).
Employment Type
Full-time
